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Our Team
Our team of licensed mortgage professionals are always eager to help you achieve your dream.
Our team can be found in the following branches:
There are times when words cannot fully express the gratitude you feel… this is one of those. There are professionals who do their job… and then there are people who completely change your experience. Kristian Ortiz and his team fall in that second category. From day one, they went far beyond what’s expected. The home loan process can be over... Delvis R. Haines City, FL Kristian Ortiz Rating: 5.0 out of 5.0 from Encompass
There are times when words cannot fully express the gratitude you feel… this is one of those. There are professionals who do their job… and then there are people who completely change your experience. Kristian Ortiz and his team fall in that second category. From day one, they went far beyond what’s expected. The home loan process can be over...
I want to express my heartfelt gratitude to Christian Ortiz and his team for the excellent service provided to my client, Delvis Alduen. Throughout the process of securing the keys to his home, his loan was handled with care, a great attitude, and a constant search for solutions. Both my client and I are truly appreciative. Quiero expresar mi sin... Anaxcel Haines City, FL Kristian Ortiz Rating: 5.0 out of 5.0 from Encompass
I want to express my heartfelt gratitude to Christian Ortiz and his team for the excellent service provided to my client, Delvis Alduen. Throughout the process of securing the keys to his home, his loan was handled with care, a great attitude, and a constant search for solutions. Both my client and I are truly appreciative. Quiero expresar mi sin...
Kristian and his team at all times does a great job in communicating to myself and clients. It makes the process go smoothly and makes clients comfortable. Rosemary Haines City, Florida Kristian Ortiz Rating: 5.0 out of 5.0 from RequestAReview
Kristian and his team at all times does a great job in communicating to myself and clients. It makes the process go smoothly and makes clients comfortable.
Excelente trabajo!! Muy profesionales! Amaury Saint Petersburg, FL Jose Torres Rating: 5.0 out of 5.0 from Encompass
Excelente trabajo!! Muy profesionales!
Estoy más que satisfecho con todo el proceso desde el inicio hasta el cierre , un equipo miy profesional y respetuoso y en especial el agradecimiento a José Torres por su entrega y trabajo exelente, gracias por todo , atentamente Yordanys Yordanys North Fort Myers, FL Jose Torres Rating: 5.0 out of 5.0 from Encompass
Estoy más que satisfecho con todo el proceso desde el inicio hasta el cierre , un equipo miy profesional y respetuoso y en especial el agradecimiento a José Torres por su entrega y trabajo exelente, gracias por todo , atentamente Yordanys
No tengo quejas de ningún tipo!!! De verdad que hay que decirlo!!! Valió la pena trabajar con ustedes!!! Osnel North Fort Myers, FL Jose Torres Rating: 5.0 out of 5.0 from Encompass
No tengo quejas de ningún tipo!!! De verdad que hay que decirlo!!! Valió la pena trabajar con ustedes!!!
Communication was clear and fast on what we needed to do. Ver ly friendly and helpful the entire time! Stephen M. Fort Mill, SC Ed Butler Rating: 5.0 out of 5.0 from Encompass
Communication was clear and fast on what we needed to do. Ver ly friendly and helpful the entire time!
Ed and the whole team took their time with us to help ease our home buying purchase! Ed is very trustworthy, reliable, and flexible! He was there anytime we had questions! Treated us like family! Sharona Charlotte, NC Ed Butler Rating: 5.0 out of 5.0 from Encompass
Ed and the whole team took their time with us to help ease our home buying purchase! Ed is very trustworthy, reliable, and flexible! He was there anytime we had questions! Treated us like family!
Ed your team did an outstanding job with our loan. The communication that we received was above and beyond what you would expect from a mortgage company. Great Job! Gary Charlotte, NC Ed Butler Rating: 5.0 out of 5.0 from Encompass
Ed your team did an outstanding job with our loan. The communication that we received was above and beyond what you would expect from a mortgage company. Great Job!
We love janell and plan on using her everytime we buy a house 💛 Kaley M. Sanford, FL Janell Wooldridge Rating: 5.0 out of 5.0 from Encompass
We love janell and plan on using her everytime we buy a house 💛
Janell's knowledge and responsiveness made the house buying process easy and enjoyable. thank you! Joshua W. Sanford, FL Janell Wooldridge Rating: 5.0 out of 5.0 from Encompass
Janell's knowledge and responsiveness made the house buying process easy and enjoyable. thank you!
Everybody was so welcoming and diligent and helpful . Annika C. Orange City, FL Janell Wooldridge Rating: 5.0 out of 5.0 from Encompass
Everybody was so welcoming and diligent and helpful .
The best and fastest service—thank you very much. Mansoor N. Newark, DE Jeffrey Andress Rating: 5.0 out of 5.0 from Encompass
The best and fastest service—thank you very much.
Challenging situation that you all were able to make happen, thank you! Kevin Townsend, DE Jeffrey Andress Rating: 5.0 out of 5.0 from Encompass
Challenging situation that you all were able to make happen, thank you!
Very personable and responses were very quick Brittain Wilmington, DE Jeffrey Andress Rating: 5.0 out of 5.0 from Encompass
Very personable and responses were very quick
Diego is excellent I will always bring him all my buyers Linda Saint Cloud, FL Diego Bisbal Rating: 5.0 out of 5.0 from Encompass
Diego is excellent I will always bring him all my buyers
tuvimos una excelente atención, orientación, disponibilidad inmediata en cualquier inquietud que tenÃamos. Gracias! Victor M. Davenport, FL Diego Bisbal Rating: 5.0 out of 5.0 from Encompass
tuvimos una excelente atención, orientación, disponibilidad inmediata en cualquier inquietud que tenÃamos. Gracias!
La comunicacion y tiempo para explicar los paso a tomar, siento que eso hace una gran diferencai Jesus A. Davenport, FL Diego Bisbal Rating: 5.0 out of 5.0 from Encompass
La comunicacion y tiempo para explicar los paso a tomar, siento que eso hace una gran diferencai
Working with Manuela Ibanez was an exceptional experience from start to finish. Her communication was clear, proactive, and consistent throughout the entire process, which made a huge difference for both myself and my client. She demonstrated deep knowledge of the lending process, offered strategic guidance, and always provided solutions — not pr... Aracelis Ocala, FL Manuela Ibanez Rating: 5.0 out of 5.0 from Encompass
Working with Manuela Ibanez was an exceptional experience from start to finish. Her communication was clear, proactive, and consistent throughout the entire process, which made a huge difference for both myself and my client. She demonstrated deep knowledge of the lending process, offered strategic guidance, and always provided solutions — not pr...
her anticipation and proactivity at every step of the process Maria E. Orlando, FL Manuela Ibanez Rating: 5.0 out of 5.0 from Encompass
her anticipation and proactivity at every step of the process
We had help the entire way and any questions were promptly answered, overall ot was great! Antonio L. Saint Cloud, FL Manuela Ibanez Rating: 5.0 out of 5.0 from Encompass
We had help the entire way and any questions were promptly answered, overall ot was great!
I had an amazing experience working with my loan officer during the purchase of my investment property. They were professional, responsive, and made the entire process feel smooth and stress-free. I really appreciated how clearly everything was explained and how supported I felt from start to closing. Their communication and attention to detail tru... Ruth S. Lakeland, FL Nicholas Muccigrosso Rating: 5.0 out of 5.0 from Encompass
I had an amazing experience working with my loan officer during the purchase of my investment property. They were professional, responsive, and made the entire process feel smooth and stress-free. I really appreciated how clearly everything was explained and how supported I felt from start to closing. Their communication and attention to detail tru...
Nicholas and his team kept me informed and made the process simple in a very friendly and professional manner. Juan O. Haines City, FL Nicholas Muccigrosso Rating: 5.0 out of 5.0 from Encompass
Nicholas and his team kept me informed and made the process simple in a very friendly and professional manner.
Outstanding experience. Their communication was prompt and clear, handled every step of the process efficiently, making it seamless for my buyer while addressing all questions with professionalism. Veronica Haines City, FL Nicholas Muccigrosso Rating: 5.0 out of 5.0 from Encompass
Outstanding experience. Their communication was prompt and clear, handled every step of the process efficiently, making it seamless for my buyer while addressing all questions with professionalism.
Ruth was amazing the whole time. she was always available when we had questions no matter the time of day. Alexa Lancaster, NY Ruth Walnick Rating: 5.0 out of 5.0 from Encompass
Ruth was amazing the whole time. she was always available when we had questions no matter the time of day.
Ruth was great, knowledgeable, and got me closed quickly! Frank North Salem, NY Ruth Walnick Rating: 5.0 out of 5.0 from Encompass
Ruth was great, knowledgeable, and got me closed quickly!
Overall very easy experience , communication and very helpful Gina Wappingers Falls, NY Ruth Walnick Rating: 5.0 out of 5.0 from Encompass
Overall very easy experience , communication and very helpful
The level of love and care that was shown these people became my bestfriends thank yall so much Trawick Montgomery, AL Rachel Beasley Rating: 5.0 out of 5.0 from Encompass
The level of love and care that was shown these people became my bestfriends thank yall so much
I have been doing business with Gabe for years, and there is one reason for that, and that reason is trust. Gabe has earned my trust by providing honest, sound and reliable advice when it comes to financing my home. He is efficient, responsive and has an amazing team supporting him. One of those team members I would like to mention, and thank, is E... Robert L. Palm Beach Gardens, FL Gabriel Gillen Rating: 5.0 out of 5.0 from Encompass
I have been doing business with Gabe for years, and there is one reason for that, and that reason is trust. Gabe has earned my trust by providing honest, sound and reliable advice when it comes to financing my home. He is efficient, responsive and has an amazing team supporting him. One of those team members I would like to mention, and thank, is E...
Great, clear communication and follow through. Sabina Palm Beach Gardens, FL Gabriel Gillen Rating: 5.0 out of 5.0 from Encompass
Great, clear communication and follow through.
I've worked with Jason Smathers on 2 mortgages and Gabriel's entire team was responsive, communicative and easy to work with. Hector L. Cave Creek, AZ Gabriel Gillen Rating: 5.0 out of 5.0 from Encompass
I've worked with Jason Smathers on 2 mortgages and Gabriel's entire team was responsive, communicative and easy to work with.
Communication the whole time was awesome Audrey N. Orlando, FL Joshua Anderson Rating: 5.0 out of 5.0 from Encompass
Communication the whole time was awesome
Josh was incredible to work with not only is he knowledgeable about his craft He takes tremendous pride in helping people my wife and I both had some financial obstacles to overcome and he stood by us both all the way through the process . William M. Hudson, FL Joshua Anderson Rating: 5.0 out of 5.0 from Encompass
Josh was incredible to work with not only is he knowledgeable about his craft He takes tremendous pride in helping people my wife and I both had some financial obstacles to overcome and he stood by us both all the way through the process .
Josh was great and transparent throught the entire process! Tyler R. The Villages, FL Joshua Anderson Rating: 5.0 out of 5.0 from Encompass
Josh was great and transparent throught the entire process!
It is the whole overall package. Jennifer's knowledge, communication, accessibility and expediting as well as being kind and embracing to all my clients and myself, I will always be referring to Jennifer. Gale Scaglia, Real Estate Sales Agent Gale Sayville, NY Jennifer Simone Rating: 5.0 out of 5.0 from Encompass
It is the whole overall package. Jennifer's knowledge, communication, accessibility and expediting as well as being kind and embracing to all my clients and myself, I will always be referring to Jennifer. Gale Scaglia, Real Estate Sales Agent
Jennifer stayed on top of the transaction and kept us informed every step of the way! Debra Huntington, NY Jennifer Simone Rating: 5.0 out of 5.0 from Encompass
Jennifer stayed on top of the transaction and kept us informed every step of the way!
Jennifer and her team made the mortgage process simple and kept me informed every step of the way. It was the fastest and easiest mortgage I've ever completed. The Best part is she made it personal as if I was part of the family. Thank you Anthony L. Huntington, NY Jennifer Simone Rating: 5.0 out of 5.0 from Encompass
Jennifer and her team made the mortgage process simple and kept me informed every step of the way. It was the fastest and easiest mortgage I've ever completed. The Best part is she made it personal as if I was part of the family. Thank you
Experiencia unica , un gran trabajo de todo su equipo ! Sobre todo un compromiso de primer nivel ! Muchas gracias por tan buen servicio David Orlando, FL Naiomi Perez Rating: 5.0 out of 5.0 from Encompass
Experiencia unica , un gran trabajo de todo su equipo ! Sobre todo un compromiso de primer nivel ! Muchas gracias por tan buen servicio
Excellent work, very conmunicative, responsibl, and friendly. I am very pleased with her work and dedicatio. Albert D. Saint Cloud, FL Naiomi Perez Rating: 5.0 out of 5.0 from Encompass
Excellent work, very conmunicative, responsibl, and friendly. I am very pleased with her work and dedicatio.
The way they treat customers—the kindness, patience, and charisma. Lismarie Saint Cloud, FL Naiomi Perez Rating: 5.0 out of 5.0 from Encompass
The way they treat customers—the kindness, patience, and charisma.
Emily was great from the beginning and as things got going she got even better. I cannot image going through this process without her on my side. Her insight, experience and gracious ability to focus on the good in situations is honorable. I pray that more people get the pleasure of having such a wonderful human guiding them on their journey to pur... Roque Cape Coral, FL Emily Lopez Rivera Rating: 5.0 out of 5.0 from Zillow
Emily was great from the beginning and as things got going she got even better. I cannot image going through this process without her on my side. Her insight, experience and gracious ability to focus on the good in situations is honorable. I pray that more people get the pleasure of having such a wonderful human guiding them on their journey to pur...
The communication & closing time (3 weeks)! Lizzette Cape Coral, FL Emily Lopez Rivera Rating: 5.0 out of 5.0 from Encompass
The communication & closing time (3 weeks)!
Neither ink, paper or any modern electronic device is worthy to express or demonstrate my satisfaction. Thank you team! Lesly Cape Coral, FL Emily Lopez Rivera Rating: 5.0 out of 5.0 from Encompass
Neither ink, paper or any modern electronic device is worthy to express or demonstrate my satisfaction. Thank you team!
It was a pleasure dealing with you Paul M. Bayville, NJ Donna Marshall Rating: 5.0 out of 5.0 from Encompass
It was a pleasure dealing with you
Donna was always available and always went the extra mile. No matter the situation. No matter the time. Alejandro Sussex, NJ Donna Marshall Rating: 5.0 out of 5.0 from Encompass
Donna was always available and always went the extra mile. No matter the situation. No matter the time.
Working with Donna is always a seamless experience. She consistently meets deadlines, communicates clearly and proactively, and makes the entire process feel effortless. Her knowledge of the grant process is exceptional and truly sets her apart. My clients feel confident and well-informed every step of the way, and I can always rely on her to keep ... Diane Sussex, NJ Donna Marshall Rating: 5.0 out of 5.0 from Encompass
Working with Donna is always a seamless experience. She consistently meets deadlines, communicates clearly and proactively, and makes the entire process feel effortless. Her knowledge of the grant process is exceptional and truly sets her apart. My clients feel confident and well-informed every step of the way, and I can always rely on her to keep ...
The experience was outstanding thanks to the seamless coordination and consistent communication throughout the entire process. Every step was handled efficiently, with clear updates and prompt responses that kept everyone informed and confident. Mark and his team demonstrated professionalism, attention to detail, and a proactive approach, which hel... Kim Manchester, CT Mark Townsend Rating: 5.0 out of 5.0 from Encompass
The experience was outstanding thanks to the seamless coordination and consistent communication throughout the entire process. Every step was handled efficiently, with clear updates and prompt responses that kept everyone informed and confident. Mark and his team demonstrated professionalism, attention to detail, and a proactive approach, which hel...
Annie Mac and Mark Townsend worked hard to make the deal happen in a short period of time Wendy Somers, CT Mark Townsend Rating: 5.0 out of 5.0 from Encompass
Annie Mac and Mark Townsend worked hard to make the deal happen in a short period of time
Mark worked so hard for me, looking at creative ways to obtain a mortgage for me in a unique set of circumstamces he also worked well with my real estate agent which I appreciated Heather Manchester, CT Mark Townsend Rating: 5.0 out of 5.0 from Encompass
Mark worked so hard for me, looking at creative ways to obtain a mortgage for me in a unique set of circumstamces he also worked well with my real estate agent which I appreciated
Kenny is a great communicator Evan Naples, FL Kenny Roche Rating: 5.0 out of 5.0 from Encompass
Kenny is a great communicator