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Proudly serving clients across Connecticut, Florida and Massachusetts.
Mark Townsend helps buyers and homeowners navigate the mortgage process without the confusion, pressure, or guesswork. Based in Connecticut and serving clients across Massachusetts and Florida, Mark has been in the mortgage business since 1989 and is known for keeping things clear, honest, and human.
People who work with Mark often appreciate his detailed, reassuring approach—and his ability to make even the most complex financing options feel understandable. He believes that when people know their numbers and all their options, they feel confident moving forward. That’s why Mark takes the time to uncover the best possible solution for every client and is never too busy to answer questions.
What sets Mark apart is his commitment to relationships over transactions and his ability to offer creative programs that help clients win in competitive markets. One defining moment in his career was helping an injured client purchase a home using Cash2Keys, a program that allowed the client to buy confidently even while out of work—and later repurchase the home when life got back on track. For Mark, that experience reinforced his belief that persistence and innovative solutions can make all the difference. With a Cash2Keys approval, Mark’s realtor partners help their clients win offers in a very tight market with fewer contingencies and confidence that the deal will close.
Deeply connected to his family and community, Mark has coached high school lacrosse for 20 years and is a proud supporter of Veterans, First Responders, and Teachers. Family always comes first for Mark—he loves traveling with his wife of 35 years, Gloria, and enjoying time with his two children. When he’s not on the move, you’ll find him relaxing by the pool with a cold beer and a good book. A coffee lover, rescuer of two dogs (Giovanni and Dante), and die-hard UConn fan, Mark brings the same energy and loyalty to his clients that he does to his favorite team.
At the end of the day, Mark’s passion is simple: helping people feel confident about one of the biggest financial decisions of their lives and celebrating with them at closing.
The experience was outstanding thanks to the seamless coordination and consistent communication throughout the entire process. Every step was handled efficiently, with clear updates and prompt responses that kept everyone informed and confident. Mark and his team demonstrated professionalism, attention to detail, and a proactive approach, which hel... Kim Manchester, CT April 22 Rating: 5.0 out of 5.0 from Encompass
The experience was outstanding thanks to the seamless coordination and consistent communication throughout the entire process. Every step was handled efficiently, with clear updates and prompt responses that kept everyone informed and confident. Mark and his team demonstrated professionalism, attention to detail, and a proactive approach, which hel...
Annie Mac and Mark Townsend worked hard to make the deal happen in a short period of time Wendy Somers, CT April 21 Rating: 5.0 out of 5.0 from Encompass
Annie Mac and Mark Townsend worked hard to make the deal happen in a short period of time
Easy to deal with. Good communication. Kayne Manchester, CT April 13 Rating: 4.8 out of 5.0 from Encompass
Easy to deal with. Good communication.
Mark worked so hard for me, looking at creative ways to obtain a mortgage for me in a unique set of circumstamces he also worked well with my real estate agent which I appreciated Heather Manchester, CT March 11 Rating: 5.0 out of 5.0 from Encompass
Mark worked so hard for me, looking at creative ways to obtain a mortgage for me in a unique set of circumstamces he also worked well with my real estate agent which I appreciated
I have worked with Mark on multiple accts and have always had a great relationship with him and AnnieMac. He is always working diligently to make a deal work, that is why i maintain a relationship with him. Glad to be working with you all. The support team behind Mark is also great and do a fantastic j... Steve Manchester, CT March 08 Rating: 5.0 out of 5.0 from Encompass
I have worked with Mark on multiple accts and have always had a great relationship with him and AnnieMac. He is always working diligently to make a deal work, that is why i maintain a relationship with him. Glad to be working with you all. The support team behind Mark is also great and do a fantastic j...
Smooth & timely process Rudabeh Middletown, CT March 05 Rating: 5.0 out of 5.0 from Encompass
Smooth & timely process