Donna Marshall

Branch Manager

NMLS#: 223787

About Donna

Proudly serving clients across New Jersey, Florida and Pennsylvania.

I know that buying or refinancing a home is one of the biggest financial decisions that my clients will ever make. That's why I work hard to ensure my team has the resources and know-how to ease borrowers through the loan process, with no detail overlooked.

I have an extensive background in all facets of mortgage lending, so I can advise my team members in any situation, from a first-time home purchase to a refinancing. My expertise includes Conventional, Jumbo, FHA, VA, USDA, and Renovation loans.

I also make a point of keeping up with the latest financial and industry trends, as well as state and federal regulatory requirements, so I can serve as an informed advocate for my team and our clients. I make sure my team will not only get clients a loan, but the most competitive loan for them.

Borrower Testimonials

Total Experience Score4.99
Rating: 5.0 out of 5.0 from Encompass
It was a pleasure dealing with you
Paul MBayville, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna was always available and always went the extra mile. No matter the situation. No matter the time.
AlejandroSussex, NJ
Rating: 5.0 out of 5.0 from Encompass
Working with Donna is always a seamless experience. She consistently meets deadlines, communicates clearly and proactively, and makes the entire process feel effortless. Her knowledge of the grant process is exceptional and truly sets her apart. My clients feel confident and well-informed every step of the way, and I can always rely on her to keep ...
DianeSussex, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna and her team went above and beyond their job. I will highly recommend her to any and everyone
TonyWillingboro, NJ
Rating: 5.0 out of 5.0 from Encompass
Communication was great. They worled with me from start to finish making sure I got a home! Very resourceful and helpful.
MyriamIrvington, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna and her associate Phil were the absolute best. They were always so quick to respond to any questions and moved very quick to help me through the process. They made everything so smooth and effortless on my end. I would recommend Donna to anybody looking, she is the best!
MeganNeptune, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna, thank you for getting this deal done in 30 days. It was a very smooth transaction. I will definitely refer buyers to you.
MaureenNeptune, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna marshal was a great help the entire time
AndrewBergenfield, NJ
Rating: 5.0 out of 5.0 from Encompass
Great communication awesome people to help uou get a mortgage quick and fast...
Penny NMillville, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna Marshall and her team were very helpful at every step of the process. Donna was always eager to help, answer any questions, and responds immediately. I highly recommend.
DumebiSouth River, NJ
Rating: 5.0 out of 5.0 from Encompass
worked with this letter for several months close to the year and they were very patient with my circumstances and challenges and strategically found a good timing to help me get in the market for a great home that I closed end of May 2025
KwadwoBUDD LAKE, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna and her entire team are extremely knowledgeable. They deal with any difficult issue that arises and have solutions to solve every issue. I know when Donna is handling the mortgage, the deal will close and my client will get the best service and the lowest rates available. I know my client will be taken care of and kept informed every step of ...
DianeOld Bridge, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna Marshall and her whole team was wonderful.
Paulette RHamilton, NJ
Rating: 5.0 out of 5.0 from Encompass
The boss lady was happy with the service so i'm happy 😊! But everything was great!! They went above and beyond
Edward AHamilton, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna is a true professional delivering world-class customer service 👏 👌 5 stars 🌟
Paula CHazlet, NJ
Rating: 4.8 out of 5.0 from Encompass
Everything was fast.
LucieMonroe, NJ
Rating: 5.0 out of 5.0 from Encompass
Working with Donna was truly a wonderful experience! She is experienced, knowledgeable, communicative and on top of everything. Highly recommend her services.
AnnaJackson, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna and Phil were awesome I'm glad that i had them to help me
MarianneWhiting, NJ
Rating: 5.0 out of 5.0 from Encompass
The team gave me extraordinary help when I was about to give up . Thank you so much. GOD bless you!!!
RuthMonroe, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna and her team were on the ball! Explained things very well , got everything done on time, in fact ahead of time and Donna herself what above and beyond ! Out of all the players in my home buying journey, this the lenders performance, knowledge, advocacy, and competence definitely far exceeded the others! Thank you!!
Michele LWhiting, NJ
Rating: 5.0 out of 5.0 from Encompass
Availability makes all the difference when you are in a contract trying to keep it moving and getting to the next step. Donna was always available and so knowledgeable!
KARENWhiting, NJ
Rating: 4.8 out of 5.0 from Encompass
Donna was very patient and informative.
MerelinHazlet, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna and Phil we're very helpful throughout the process. They clearly outlined all the steps needed and I didn't run into any major roadblocks.
Dollisa M.Passaic, NJ
Rating: 5.0 out of 5.0 from Encompass
Donna was a pleasure to work with and was always ready to answer my questions about the home-buying process. I felt secure throughout my experience with FamilyFirst as my mortgage company and I am thankful to have had Donna on my team.
Christine AnneFreehold, NJ