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Very easy to follow process. Everyone was very communicative and honest with us. Cody Macedon, NY Tony Srye Rating: 5.0 out of 5.0 from Encompass
Very easy to follow process. Everyone was very communicative and honest with us.
I contacted Tony after I had an accepted offer because the communication I was getting from the person I was using was less than ideal. I heard many good things about Tony and he really stepped up to the plate big time to help me and my family. Matthew Rochester, NY Tony Srye Rating: 5.0 out of 5.0 from Encompass
I contacted Tony after I had an accepted offer because the communication I was getting from the person I was using was less than ideal. I heard many good things about Tony and he really stepped up to the plate big time to help me and my family.
Tony is the man! Ben Macedon, NY Tony Srye Rating: 5.0 out of 5.0 from Encompass
Tony is the man!
Ease of communication, never felt like my questions were downplayed, kept in touch. Brian D. Wayland, NY April Bareno Rating: 5.0 out of 5.0 from Encompass
Ease of communication, never felt like my questions were downplayed, kept in touch.
What made it great was working with april bareno and her team being. invaluable/indispensable/inspiring making us feel hopeful and encouraged heart of gold/dedicated/devoted and committed to the task or purpose she's working on,goes above and beyond exceeds expectations in helping and that's what made this experience very great. Richard C. Arkport, NY April Bareno Rating: 5.0 out of 5.0 from Encompass
What made it great was working with april bareno and her team being. invaluable/indispensable/inspiring making us feel hopeful and encouraged heart of gold/dedicated/devoted and committed to the task or purpose she's working on,goes above and beyond exceeds expectations in helping and that's what made this experience very great.
April is the best! I always refer my clients to her first! I expecially appreciate how informative she is and the time she takes to explain everything, as well as, answering all my questions. Her genuine care for the clients and expertise alliagns with my companies goals for our clients. I feels she gos above and beyond any other mortgage broker I... Julie Tonawanda, NY April Bareno Rating: 5.0 out of 5.0 from Encompass
April is the best! I always refer my clients to her first! I expecially appreciate how informative she is and the time she takes to explain everything, as well as, answering all my questions. Her genuine care for the clients and expertise alliagns with my companies goals for our clients. I feels she gos above and beyond any other mortgage broker I...
Matt made the entire VA IRRRL process smooth and stress-free. He was responsive, clear in his communication, and always took the time to explain everything so we felt confident every step of the way. The process moved quickly and exactly as he outlined. Really appreciate his professionalism and attention to detail. Would definitely recommend workin... Thomas Lakewood Ranch, FL Matthew Merrick Rating: 5.0 out of 5.0 from Encompass
Matt made the entire VA IRRRL process smooth and stress-free. He was responsive, clear in his communication, and always took the time to explain everything so we felt confident every step of the way. The process moved quickly and exactly as he outlined. Really appreciate his professionalism and attention to detail. Would definitely recommend workin...
very helpful step by step, quick and efficient, knowledgeable! Alicia J. Hilton, NY Matthew Merrick Rating: 5.0 out of 5.0 from Encompass
very helpful step by step, quick and efficient, knowledgeable!
Promp . Professionalism Michael Rochester, NY Matthew Merrick Rating: 5.0 out of 5.0 from Encompass
Promp . Professionalism
Brian Ohmann is so responsive and helpful. He always finds the right way to get us to the closing table and I don't know where my business would be today without him. Thanks Brian! Eileen Brockport, NY Brian Ohmann Rating: 5.0 out of 5.0 from Encompass
Brian Ohmann is so responsive and helpful. He always finds the right way to get us to the closing table and I don't know where my business would be today without him. Thanks Brian!
Brian is a great loan office and would high reccommand him to anyone! Kathryn Newark, NY Brian Ohmann Rating: 5.0 out of 5.0 from Encompass
Brian is a great loan office and would high reccommand him to anyone!
Working with Brian was a great experience from start to finish. He handled a complex situation with total expertise, quickly spotting what documents would be needed and explaining everything in English instead of mortgage speak. We closed on time and Brian checked in on the day of closing to reassure that every... Emrah Honeoye Falls, NY Brian Ohmann Rating: 5.0 out of 5.0 from Encompass
Working with Brian was a great experience from start to finish. He handled a complex situation with total expertise, quickly spotting what documents would be needed and explaining everything in English instead of mortgage speak. We closed on time and Brian checked in on the day of closing to reassure that every...
I'm happy work with him Monika Rochester, NY Chet Timsina Rating: 5.0 out of 5.0 from Encompass
I'm happy work with him
thank you for your help we feel very comfortable to work with you Buddha M. Rush, NY Chet Timsina Rating: 5.0 out of 5.0 from Encompass
thank you for your help we feel very comfortable to work with you
Chet was prompt in communicating with the clients and other parties and stayed top on his tasks - very efficient. Chet N. Rochester, NY Chet Timsina Rating: 5.0 out of 5.0 from Encompass
Chet was prompt in communicating with the clients and other parties and stayed top on his tasks - very efficient.
I had a fantastic experience working with my mortgage loan originator. They were incredibly knowledgeable, responsive, and patient throughout the entire process. Every question I had was answered clearly, and they took the time to explain all of my options so I could make confident decisions. The process felt smooth and well-organized from start to... Craig Rochester, NY Jenna Gucciardo Rating: 5.0 out of 5.0 from Encompass
I had a fantastic experience working with my mortgage loan originator. They were incredibly knowledgeable, responsive, and patient throughout the entire process. Every question I had was answered clearly, and they took the time to explain all of my options so I could make confident decisions. The process felt smooth and well-organized from start to...
My experience was great with Jenna from the start. She was very quick to answer any questions I had and helped out in every way possible for a smooth experience. She was top notch! Tyler Rochester, NY Jenna Gucciardo Rating: 5.0 out of 5.0 from Encompass
My experience was great with Jenna from the start. She was very quick to answer any questions I had and helped out in every way possible for a smooth experience. She was top notch!
Jenna was communicative and easy to work with! She was fantastic all around. Made for a very smooth process. Kaitlyn Fairport, NY Jenna Gucciardo Rating: 5.0 out of 5.0 from Encompass
Jenna was communicative and easy to work with! She was fantastic all around. Made for a very smooth process.
Communication was great between everyone! The rent we had to pay and how long it took to get it closed we did not like . If I had to do it over I wouldn't go with the program with all the fees we ended up paying in the end Christopher Webster, NY Jill Peek Rating: 5.0 out of 5.0 from Encompass
Communication was great between everyone! The rent we had to pay and how long it took to get it closed we did not like . If I had to do it over I wouldn't go with the program with all the fees we ended up paying in the end
Jill's knowledge, availability and communication. Chad E. Bath, NY Jill Peek Rating: 5.0 out of 5.0 from Encompass
Jill's knowledge, availability and communication.
Ongoing communication with Jill and the underwriter was essential at every stage of the process. Whenever I had questions about a required document or the next steps, Jill was there to explain exactly what I needed. Leslie M. Sebastian, FL Jill Peek Rating: 5.0 out of 5.0 from Encompass
Ongoing communication with Jill and the underwriter was essential at every stage of the process. Whenever I had questions about a required document or the next steps, Jill was there to explain exactly what I needed.
On 04/30/2026 at 2:30 pm
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