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Personal service and great communication! Laura A. Wayne, NJ Connor McAtee Rating: 5.0 out of 5.0 from Encompass
Personal service and great communication!
Everyone was very good Jeffrey B. Elon, NC Connor McAtee Rating: 5.0 out of 5.0 from Encompass
Everyone was very good
Connor made every step of the way easy. We had a few hiccups but his assistance helped us get through the it and received the results we wanted. Hector Crestview, FL Connor McAtee Rating: 5.0 out of 5.0 from Encompass
Connor made every step of the way easy. We had a few hiccups but his assistance helped us get through the it and received the results we wanted.
It was very easy, fast and did not have to find too many documents to complete the process. Donald B. Maple Heights, OH Andy Penney Rating: 5.0 out of 5.0 from Encompass
It was very easy, fast and did not have to find too many documents to complete the process.
Andy Penny made our house buying experience go very smooth and was a pleasure working with him. He was up front and on top of everything right from the start and we were able to close on time. If I ever go through this process again he would be the first person i would call to do business with. Thanks for all your help and it was once again a pleas... User61714601 Titusville, FL Andy Penney Rating: 5.0 out of 5.0 from Zillow
Andy Penny made our house buying experience go very smooth and was a pleasure working with him. He was up front and on top of everything right from the start and we were able to close on time. If I ever go through this process again he would be the first person i would call to do business with. Thanks for all your help and it was once again a pleas...
This was my first refinance and Andy was very helpful. He walked me through everything and didn't mind questions, which is wonderful due to myself not knowing anything about the process. Angiebundy Titusville, FL Andy Penney Rating: 5.0 out of 5.0 from Zillow
This was my first refinance and Andy was very helpful. He walked me through everything and didn't mind questions, which is wonderful due to myself not knowing anything about the process.
Eric responded everytime I called, answered all my questions, gave me good advice and even broke down the numbers when there was any confusion! Robert Jacksonville, FL Eric Arnold Rating: 5.0 out of 5.0 from Encompass
Eric responded everytime I called, answered all my questions, gave me good advice and even broke down the numbers when there was any confusion!
Thanks for making this an easy process and also making sure that any questions I may have had was answered in a timely manner. Even nights and weekends I got answers. Also, for giving me fast and accurate numbers on my monthly payments and interest savings! James Keysville, VA Eric Arnold Rating: 5.0 out of 5.0 from Encompass
Thanks for making this an easy process and also making sure that any questions I may have had was answered in a timely manner. Even nights and weekends I got answers. Also, for giving me fast and accurate numbers on my monthly payments and interest savings!
people were great to deal with always keeping me informed and you did not take forever to get this one to go through. I think y'all all the good work you've done and glad I had to deal with y'all. Great experience. Betty H. Boydton, VA Eric Arnold Rating: 5.0 out of 5.0 from Encompass
people were great to deal with always keeping me informed and you did not take forever to get this one to go through. I think y'all all the good work you've done and glad I had to deal with y'all. Great experience.
Vickie and I were very impressed with Ms. Hill and team handled all aspects the refinancing process. Honey Hill walked us through the whole experience. Thanks so much H.H. Daniel M. Columbia City, IN Honey Hill Rating: 5.0 out of 5.0 from Encompass
Vickie and I were very impressed with Ms. Hill and team handled all aspects the refinancing process. Honey Hill walked us through the whole experience. Thanks so much H.H.
My loan officer found the right solution by combining my expenses and making life more manageable. Thank you very much Honey Well. Darhyl E. Jonesboro, GA Honey Hill Rating: 5.0 out of 5.0 from Encompass
My loan officer found the right solution by combining my expenses and making life more manageable. Thank you very much Honey Well.
Honey had the knowledge and most of all the patience in dealing with all my questions. Her guidance was very helpful. Diane Turlock, CA Honey Hill Rating: 5.0 out of 5.0 from Encompass
Honey had the knowledge and most of all the patience in dealing with all my questions. Her guidance was very helpful.
Kerrel made me feel comfortable with what i I was doing when i I was a little hesitant Diane M. Lake Havasu City, AZ Kerrell Reynolds Rating: 5.0 out of 5.0 from Encompass
Kerrel made me feel comfortable with what i I was doing when i I was a little hesitant
and Lisa made a stressful situation very un stressful. They were very professional and kept us up to date on what we needed to do to get this transaction completed. They were very helpful from beginning to end. I would recommend them to anyone they were very patient and guided us Through each step we needed to take. They were truly concerned and ad... Carol Z. Lithonia, GA Kerrell Reynolds Rating: 5.0 out of 5.0 from Encompass
and Lisa made a stressful situation very un stressful. They were very professional and kept us up to date on what we needed to do to get this transaction completed. They were very helpful from beginning to end. I would recommend them to anyone they were very patient and guided us Through each step we needed to take. They were truly concerned and ad...
Thank you for all your help and assistance ipu you made this experience grwat Nicole Bradenton, FL Kerrell Reynolds Rating: 5.0 out of 5.0 from Encompass
Thank you for all your help and assistance ipu you made this experience grwat
Detrick Moore honesty he is a great young man Charles A. Lillington, NC Detrick Moore Rating: 5.0 out of 5.0 from Encompass
Detrick Moore honesty he is a great young man
Mr. Moore was patient, understlanding of our financial concerns and answered relevant questions in a timely manner. Maloma A. Stockbridge, GA Detrick Moore Rating: 5.0 out of 5.0 from Encompass
Mr. Moore was patient, understlanding of our financial concerns and answered relevant questions in a timely manner.
Some papers were hard to find but other than that it was ok Catherine Silver Creek, GA Detrick Moore Rating: 5.0 out of 5.0 from Encompass
Some papers were hard to find but other than that it was ok
E veryone worked as a team. Jennifer Disputanta, VA Teddy Wiley Rating: 5.0 out of 5.0 from Encompass
E veryone worked as a team.
Teddy and Lisa were very professional and communicated with me in a timely manner. Files were sent quickly and the process was smooth and quick. Cynthia B. Columbia, TN Teddy Wiley Rating: 5.0 out of 5.0 from Encompass
Teddy and Lisa were very professional and communicated with me in a timely manner. Files were sent quickly and the process was smooth and quick.
i want to express how thankful I am for Teddy Wiley, he was very helpful throughout the whole process and made thinga things much simpler And less stressful for me. Socorro Tampa, FL Teddy Wiley Rating: 5.0 out of 5.0 from Encompass
i want to express how thankful I am for Teddy Wiley, he was very helpful throughout the whole process and made thinga things much simpler And less stressful for me.
Karla was very thorough and cared about getting things done quickly and correctly. She was just lovely and deserves a raise! Tamara Cleveland, TN Karla Corcoran Rating: 5.0 out of 5.0 from Encompass
Karla was very thorough and cared about getting things done quickly and correctly. She was just lovely and deserves a raise!
Clear communication , ease of the process, excellent customer service Brad A. Columbia, SC Karla Corcoran Rating: 5.0 out of 5.0 from Encompass
Clear communication , ease of the process, excellent customer service
Everything went smoothly. Lisa Padorke always informed me of my loan status and made the process easy and pleasant. Karla and Lisa was honest and sincere about the process. I thank them for holding my hand and keeping me updated. Excellent service! Patricia G. Bodfish, CA Karla Corcoran Rating: 5.0 out of 5.0 from Encompass
Everything went smoothly. Lisa Padorke always informed me of my loan status and made the process easy and pleasant. Karla and Lisa was honest and sincere about the process. I thank them for holding my hand and keeping me updated. Excellent service!
Paul Patel was professional in every aspect of this journey. Everything was a smooth process. He communicated to us and gave us updates during the entire process. Thank you Paul! Janet L. Lake City, FL Paul Patel Rating: 5.0 out of 5.0 from Encompass
Paul Patel was professional in every aspect of this journey. Everything was a smooth process. He communicated to us and gave us updates during the entire process. Thank you Paul!
Communicate and availability to answer wiestions was excellent Rawle T. Ocala, FL Paul Patel Rating: 5.0 out of 5.0 from Encompass
Communicate and availability to answer wiestions was excellent
The camunication with all the staff that was needed fir these transactions where quick to answer any questions. Randal E. Bloomington, IN Paul Patel Rating: 5.0 out of 5.0 from Encompass
The camunication with all the staff that was needed fir these transactions where quick to answer any questions.
Very knowledgeable in all aspects of refinancing your home H. J. Chesapeake, VA Levis Reyes Rating: 5.0 out of 5.0 from Persona migrate verified
Very knowledgeable in all aspects of refinancing your home
Love David he was excellent. Angel Seaside Heights, NJ David Gonzalez Rating: 5.0 out of 5.0 from Encompass
Love David he was excellent.
Fast communication. Very responsive. Kimberly Owensboro, KY David Gonzalez Rating: 5.0 out of 5.0 from Encompass
Fast communication. Very responsive.
David Gonzalez and the Annie Mac crew made getting a refinance loan a seamless and trouble free process. I would highly recommend Annie Mac to everyone that needs any type of home loan. Thank you all once again! Sheli R. Pennsville, NJ David Gonzalez Rating: 5.0 out of 5.0 from Encompass
David Gonzalez and the Annie Mac crew made getting a refinance loan a seamless and trouble free process. I would highly recommend Annie Mac to everyone that needs any type of home loan. Thank you all once again!
Communication was great. Sam and Jacqueline kept me informed throughout the entire process. Everyone who was involved with the whole process was friendly and I knew I was in good hands. Marlene Springfield, OR Sam Kay Rating: 5.0 out of 5.0 from Persona migrate verified
Communication was great. Sam and Jacqueline kept me informed throughout the entire process. Everyone who was involved with the whole process was friendly and I knew I was in good hands.
Customer service Ivan Memphis, TN Sam Kay Rating: 5.0 out of 5.0 from Persona migrate verified
Customer service
This process was long and sometimes very stressful but Sam was very responsive and helpful. Stephanie Panama City, FL Sam Kay Rating: 5.0 out of 5.0 from Persona migrate verified
This process was long and sometimes very stressful but Sam was very responsive and helpful.
I was nervous due to this being my first home so this was my first refinance. Justin was very polite and explained the process to my understanding. Glad I did it at this time. Errica Tallahassee, FL Justin Buchanan Rating: 5.0 out of 5.0 from Encompass
I was nervous due to this being my first home so this was my first refinance. Justin was very polite and explained the process to my understanding. Glad I did it at this time.
Justin was very kind and patient. He was quick to answer the many questions I had. I appreciate all the help he provided during the entire process. Darcy San Tan Valley, AZ Justin Buchanan Rating: 5.0 out of 5.0 from Encompass
Justin was very kind and patient. He was quick to answer the many questions I had. I appreciate all the help he provided during the entire process.
Attentive to detail Kenza Grayson, GA Justin Buchanan Rating: 5.0 out of 5.0 from Encompass
Attentive to detail
Thanks for all your help and support in this process! Lucio Yuma, AZ Levis Reyes Rating: 4.8 out of 5.0 from Encompass
Thanks for all your help and support in this process!
On 02/25/2026 at 2:00 pm
Don't miss our Real Estate Realities: Relationships Over Transactions live webinar! Most agents burn out chasing the next deal. But the ones who thrive? They build relationships that keep business coming to them. If you’ve ever felt like your follow-up game needs more follow-through, this one's for you! See you there