Sam Kay Headshot

Sam Kay

Sales Manager

NMLS#: 1399488

About Sam

Proudly serving clients across TX, AL, AR, AZ, CA, FL, GA, IN, KS, KY, MI, MN, NM, NV, OR, PA, TN, VA, WA

I know that buying or refinancing a home is one of the biggest financial decisions that my clients will ever make. That's why I work hard to ensure my team has the resources and know-how to ease borrowers through the loan process, with no detail overlooked.

I have an extensive background in all facets of mortgage lending, so I can advise my team members in any situation, from a first-time home purchase to a refinancing. My expertise includes Conventional, Jumbo, FHA, VA, USDA, and Renovation loans.

I also make a point of keeping up with the latest financial and industry trends, as well as state and federal regulatory requirements, so I can serve as an informed advocate for my team and our clients. I make sure my team will not only get clients a loan, but the most competitive loan for them.

Borrower Testimonials

Total Experience Score4.96
Rating: 5.0 out of 5.0 from Encompass
Communication was quick
AshleyHanover, PA
Rating: 5.0 out of 5.0 from Encompass
Sam was there for every little question I asked. He was pleasant and so caring. I would use him again and I already referred him to my
LindaPORT SAINT LUCIE, FL
Rating: 5.0 out of 5.0 from Encompass
Sam and Lisa are super helpful.
MarsiRITZVILLE, WA
Rating: 5.0 out of 5.0 from Encompass
I explained to Sam what I was wanting to do and very quickly he came back to me with what I was able to do with my situation, debt to income ratio was not good, so we changed the numbers to fit my situation. We started working with the numbers and I mentioned that I would like to raise the loan value and we adjusted the values again and just kept p...
Chester O.HACKETT, AR
Rating: 5.0 out of 5.0 from Encompass
Sam always making you aware of what is going on and there to help you with whatever obstacles com s along the
JasonWalton, KY
Rating: 5.0 out of 5.0 from Encompass
Sam was beyond communicative with me which made me feel comfortable that I knew where things stood throughout the process. I did not feel pressured and he listened to me.
DianeBOCA RATON, FL
Rating: 5.0 out of 5.0 from Persona migrate verified
Communication was great. Sam and Jacqueline kept me informed throughout the entire process. Everyone who was involved with the whole process was friendly and I knew I was in good hands.
MarleneSpringfield, OR
Rating: 5.0 out of 5.0 from Persona migrate verified
Customer service
IvanMemphis, TN
Rating: 5.0 out of 5.0 from Persona migrate verified
This process was long and sometimes very stressful but Sam was very responsive and helpful.
StephaniePanama City, FL
Rating: 5.0 out of 5.0 from Persona migrate verified
Sam Kay was an absolute pleasure to work with. He was very knowledgeable and thoroughly answered all my questions. Others on the NAF team were very helpful as well. Every single one of my numerous emails were answered right away. They walked me through every step of my refinance process.
JimmieWellford, SC
Rating: 5.0 out of 5.0 from Persona migrate verified
Sam answered all my questions clearly and timely. He was able to explain the process in terms I understand without making me feel lost. My emails and texts were answered very quickly and he always has a positive disposition.
MargaretATLANTIC BEACH, FL
Rating: 5.0 out of 5.0 from Persona migrate verified
Easy and quick refinance process and very responsive when questions arose.
JessicaClarksville, TN
Rating: 5.0 out of 5.0 from Persona migrate verified
Sam is always extremely pleasant and easy to work with. He makes the entire process easy and comfortable. In the future I will always call Sam first when I am looking to refinance my home or take out a loan.
DebraMurfreesboro, TN
Rating: 5.0 out of 5.0 from Persona migrate verified
Sam is very personable. I canceled the refinance because it did not make economic sense, not a fault of Sam. Sam is very good at his job, the timing was just not right for this refinance.
GaryGolden, MO
Rating: 5.0 out of 5.0 from Persona migrate verified
Sam worked diligently to provide my family with the best rate and refinancing options.
JenniferHuntington Beach, CA
Rating: 4.7 out of 5.0 from Persona migrate verified
We have a great business relationship with Sam and trust him to give us top notch service. We always have confidence that he will give us the best option that meet our needs. Highly recommend his services!
AmelaElk Grove, CA
Rating: 5.0 out of 5.0 from Persona migrate verified
Great experience from beginning to finish.
MelanieAda, MI
Rating: 5.0 out of 5.0 from Persona migrate verified
Sam was great! Very satisfied with my loan and service
ShawnMurfreesboro, TN
Rating: 4.7 out of 5.0 from Persona migrate verified
Sam Kay was phenomenal to work with and in communicating with me. However, the process from initiating the loan to funding took a lot longer than anticipated (@2mo), and at times I felt the file was worked on when prompted. However, overall it was a Great experience.
ErykaRancho Cucamonga, CA
Rating: 5.0 out of 5.0 from Persona migrate verified
Sam was very friendly, patient, thorough, and professional. I appreciated his attention to detail and ability to effectively explain the process.
JavanaColumbia, SC
Rating: 5.0 out of 5.0 from Persona migrate verified
He is the best! Smart, sweet and awesome to work with!!!
KrystalCleveland, TN
Rating: 5.0 out of 5.0 from Persona migrate verified
The entire process was very easy and everyone was very friendly
JasonOldtown, MD
Rating: 5.0 out of 5.0 from Persona migrate verified
All the customer service along the way especially with the difference in timezones. Every person that was part of his mortgage team was very helpful and responsive in a timely fashion. Very professional but almost family like.
DONALDClyde, MI
Rating: 5.0 out of 5.0 from Persona migrate unverified
Sam works diligently to get the best for his customers.
Jennifer