About Susan
Proudly serving clients across New Hampshire and Massachusetts.
I understand that buying or refinancing a home is one of the most significant financial decisions my clients will make. That's why I'm committed to giving my team the knowledge, resources, and support they need to guide borrowers through the mortgage process with confidence and attention to every detail.
With extensive experience across all facets of mortgage lending, I can help my team navigate everything from first-time home purchases to refinancing and complex financing needs. My expertise includes Conventional, Jumbo, FHA, VA, USDA, and Renovation loans.
I stay current on financial and housing-market trends, mortgage guidelines, and state and federal regulations so I can serve as a trusted resource for my team and our clients. My goal is to ensure our clients receive more than just a loan—they receive informed guidance and the most competitive financing solution for their unique needs.
Awards
Borrower Testimonials
I had a wonderful experience working with Susan throughout the entire mortgage process. From the very beginning, she was professional, knowledgeable, patient, and incredibly supportive. Buying a home can be stressful, but she made the process much easier by keeping me informed, answering my questions, and taking the time to explain things whenever ...
This is the second time we've had Susan do our financing when purchasing a home, and we can't recommend her enough. Not only is she a genuinely kind person, but she also is super responsive, meticulous, and knows what she's talking about. She will answer all my questions with clarity and patience, and she does a great job communicating what she ne...
It felt like Susan was genuinly invested in our success in purchasing our home. She worked hard to close as there was quite a glitch! Thank you so much for everything!
Very pleasant and knowledgeable
Susan went above and beyond to get my loan closed in time.
Communication was by far the the best experienc! from beginning to end Susan was wonderful and very knowledgeable.
Susan was recommended to me by a close friend, now that we're on the other side of owning our house, we're so thankful for that recommendation! We were of course very overwhelmed when looking for who to partner with for our mortgage, we looked into smaller credit unions and didn't like how strictly Mon - Fri 9-5 they were since most of the home buy...
Although Annie Mac's offer was not the best we received in terms of interest rates (several tenths of a percent higher than national average despite a credit score > 800 and nearly 50% down payment), we nevertheless chose Annie Mac because Susan demonstrated an early commitment to getting the job done when we initially applied for pre-approval. She...
⭐️⭐️⭐️⭐️⭐️ Susan is absolutely wonderful to work with and I've worked with her multiple times! She is knowledgeable, responsive, patient, and made the entire mortgage process feel smooth and stress-free. She rakes the time to answer all of my questions, kept me informed every step of the way, and truly went above and beyond t...
Working with them was an excellent experience. They were communicative throughout the entire process, always keeping me informed of what needed to be done and what to expect next. They made everything smooth and stress-free, and were always available to answer questions. They did an outstanding job as a mortgage lender, and I would highly recommend...
Great communication, available at all times , very helpful and knowledgeable about all my questions .
If you’re looking for a loan officer who gets things done quickly and efficiently, look no further than susan laganas. She is always on top of every detail, communicates promptly, and makes sure closings go off without a hitch. Susan exceeded expectations ....10/10 recommendation!
Susan was incredible to work with! As a first-time homebuyer, she made the entire process easy and stress-free. She was always available to answer my questions, no matter the time of day, and communicated every step clearly. She also helped my dad and me through the co-signing process, making everything simple and seamless. I couldn’t have asked ...
Availablity along with friendly and industria informational staff
answers questions in a timely manner, kind,and knowledgeable
Susan is a true professional. You can reach her at anytime of the day or night which can't be said for all mortgage lenders. Oftentimes you need your lender on the weekends and Susan always available to my buyer clients. There were no surprises to my clients. Susan properly prepared my buyers, explaining everything in advance. In this case she eve...
Susan has always been responsive and helpful. She was able to get us multiple options and offer advice.
Susan was excellent to work with again. This was the second mortgage she helped us with. She is always quick to respond and has an answer to every question. Susan does very well at explaining things in a way that I can understand without having a real estate background. She made the whole process easy and seamless. She will be our first call w...
Susan was readily available and willing to answer all of our questions.
Susan handled the mortgage for our new home construction. She's ALWAYS available and responsive, and explains everything clearly throughout the process. A pleasure to do business with!
Susan was excellent throughout the entire refinancing process. she was professional, responsive, and very knowledgeable. She took the time to explain each step clearly and made sure we understood all our options. Any questions we had were answered quickly and with patience. Overall, she made the process smooth and stress free, and I truly appreciat...
She was the best she helped me through every step I’m so happy we had her. Any time I would call and ask questions she was extremely helpful and informative about every step
She was extremely easy to work with while I was compiling my information so that I could be approved for this loan. She was every knowledgeable about her job and she gives everyone support and confidence when she helps them. She is an amazing loan officer. I highly recommend her.
Susan was always there for anything I needed during my home buying process. She made the whole process 100x easier!
The support and help that I received by everyone involved in the process of buying my house. I especially want to thank Susan Laganus and my real estate Agent Evan (Eugenios) Arfanakis for their superior efforts assisting me in locating and purchasing my house.