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I know that buying or refinancing a home is one of the biggest financial decisions that my clients will ever make. That's why I work hard to ensure my team has the resources and know-how to ease borrowers through the loan process, with no detail overlooked.
I have an extensive background in all facets of mortgage lending, so I can advise my team members in any situation, from a first-time home purchase to a refinancing. My expertise includes Conventional, Jumbo, FHA, VA, USDA, and Renovation loans.
I also make a point of keeping up with the latest financial and industry trends, as well as state and federal regulatory requirements, so I can serve as an informed advocate for my team and our clients. I make sure my team will not only get clients a loan, but the most competitive loan for them.
Rating: 5.0 out of 5.0 from Encompass Susan helped us every step of the way. She really is a fighter for her clients and we will work with her in the future. Robert JMerrimack, NH Jun 08
Susan helped us every step of the way. She really is a fighter for her clients and we will work with her in the future.
Rating: 5.0 out of 5.0 from Encompass Our experience was excellent from start to finish. Susan was professional, responsive, and took the time to explain every step of the process clearly. Susan answered all our questions quickly and made what could have been a stressful process feel smooth and easy. We truly appreciated her patience, communication, and dedication to helping us get the... Digna MMerrimack, NH Jun 02
Our experience was excellent from start to finish. Susan was professional, responsive, and took the time to explain every step of the process clearly. Susan answered all our questions quickly and made what could have been a stressful process feel smooth and easy. We truly appreciated her patience, communication, and dedication to helping us get the...
Rating: 5.0 out of 5.0 from Encompass Excellent from start to finish! Amy TBedford, NH May 26
Excellent from start to finish!
Rating: 5.0 out of 5.0 from Zillow Susan was excellent throughout the entire refinancing process. she was professional, responsive, and very knowledgeable. She took the time to explain each step clearly and made sure we understood all our options. Any questions we had were answered quickly and with patience. Overall, she made the process smooth and stress free, and I truly appreciat... Digna /Robert Merrimack, NH May 21
Susan was excellent throughout the entire refinancing process. she was professional, responsive, and very knowledgeable. She took the time to explain each step clearly and made sure we understood all our options. Any questions we had were answered quickly and with patience. Overall, she made the process smooth and stress free, and I truly appreciat...
Rating: 5.0 out of 5.0 from Zillow Susan handled the mortgage for our new home construction. She's ALWAYS available and responsive, and explains everything clearly throughout the process. A pleasure to do business with! TripBedford, NH May 13
Susan handled the mortgage for our new home construction. She's ALWAYS available and responsive, and explains everything clearly throughout the process. A pleasure to do business with!
Rating: 5.0 out of 5.0 from Encompass Susan is the utmost professional and always so easy to communicate with. She is wonderful at explaining the programs and process to my clients and helps them every step of the way. My clients and I always love working with Susan as she's truly the nicest person and I know we'll have a smooth transaction from offer to the closing day! I'm blessed ... DianneArlington, MA May 10
Susan is the utmost professional and always so easy to communicate with. She is wonderful at explaining the programs and process to my clients and helps them every step of the way. My clients and I always love working with Susan as she's truly the nicest person and I know we'll have a smooth transaction from offer to the closing day! I'm blessed ...
Rating: 5.0 out of 5.0 from Encompass Susan goes above and beyond to make this process of buying or refinancing a home as simple as possible! She is well educated and strives for perfection. She works vigorously to make sure all goes smoothly. She is on her game! So happy to have used her services for the 2nd time! RoxanneDracut, MA May 07
Susan goes above and beyond to make this process of buying or refinancing a home as simple as possible! She is well educated and strives for perfection. She works vigorously to make sure all goes smoothly. She is on her game! So happy to have used her services for the 2nd time!
Rating: 5.0 out of 5.0 from Zillow Susan was great to work with. She was very friendly, answered all of our questions, and helped move the loan forward in a timely matter. We would certainly work with her again! JoshuaArlington, MA May 05
Susan was great to work with. She was very friendly, answered all of our questions, and helped move the loan forward in a timely matter. We would certainly work with her again!
Rating: 5.0 out of 5.0 from Encompass Susan great to work from start to finish. She is quick respong respond to questions and walks through all the steps. Highly recommend anytime you need a Mortgage refinance. ScottManchester, NH Apr 28
Susan great to work from start to finish. She is quick respong respond to questions and walks through all the steps. Highly recommend anytime you need a Mortgage refinance.
Rating: 5.0 out of 5.0 from Encompass Susan is just great to communicate with and is always timely with her responses. Jenna SMilford, NH Apr 16
Susan is just great to communicate with and is always timely with her responses.
Rating: 5.0 out of 5.0 from Encompass Susan was fantastic, will definitely be recommending her to family and friends. She worked with me in a tight timeline and made everything easy/seemless. Very thorough and communicative throughout. Matthew GNashua, NH Apr 16
Susan was fantastic, will definitely be recommending her to family and friends. She worked with me in a tight timeline and made everything easy/seemless. Very thorough and communicative throughout.
Rating: 5.0 out of 5.0 from Zillow It had been a fantastic experience working with Susan during purchasing our home recently. She always responded to your questions and requests immediately and provided you very detailed information. With her kind help, the financing process is very smoothly. I strongly recommended her. GaryExeter, NH Apr 06
It had been a fantastic experience working with Susan during purchasing our home recently. She always responded to your questions and requests immediately and provided you very detailed information. With her kind help, the financing process is very smoothly. I strongly recommended her.
Rating: 5.0 out of 5.0 from Encompass It was great to work with Susan again! She is also straight to the point and always has our best interest at the front of her list. She will answer any question at any time and make sure you understand the process and what it means. 10/10 experience! William MMilford, NH Apr 04
It was great to work with Susan again! She is also straight to the point and always has our best interest at the front of her list. She will answer any question at any time and make sure you understand the process and what it means. 10/10 experience!
Rating: 5.0 out of 5.0 from Encompass Susan is always available to help share her expertise! She also is dedicated, keeping to the time frames in a contract, especially if time is short. Great wealth of knowledge to buyers! KarenNashua, NH Apr 04
Susan is always available to help share her expertise! She also is dedicated, keeping to the time frames in a contract, especially if time is short. Great wealth of knowledge to buyers!
Rating: 5.0 out of 5.0 from Encompass Susan has been very helpful and thorough during the entire process . She's also been available anytime we have questions or concerns. I would recommend her to anyone that needs help with buying a house or refinancing. Jamaal BMilford, NH Mar 31
Susan has been very helpful and thorough during the entire process . She's also been available anytime we have questions or concerns. I would recommend her to anyone that needs help with buying a house or refinancing.
Rating: 4.8 out of 5.0 from Encompass Susan was great at being a reliable resource who was always there when we needed it. It was definitely thanks to her + Christina that we were able to secure our home thanks to their flexibility and know-how in getting the offer in on such a short turnaround. Matthew JTewksbury, MA Mar 28
Susan was great at being a reliable resource who was always there when we needed it. It was definitely thanks to her + Christina that we were able to secure our home thanks to their flexibility and know-how in getting the offer in on such a short turnaround.
Rating: 5.0 out of 5.0 from Encompass Easy and constant communication. All of our questions were answered clearly and promptly. Marie VTewksbury, MA Mar 27
Easy and constant communication. All of our questions were answered clearly and promptly.
Rating: 5.0 out of 5.0 from Zillow Was a pleasure to work with. She answered all texts and calls. She answered any and all questions I had. Helped me so much with my first home purchase. Dudekmichael34Fitchburg, MA Mar 18
Was a pleasure to work with. She answered all texts and calls. She answered any and all questions I had. Helped me so much with my first home purchase.
Rating: 5.0 out of 5.0 from Zillow From the first phone call to closing day, Susan was there for us through it all. Her biggest strength is her ability to connect with people and add a personal touch to her work. Susan was crucial to helping us compete in bidding wars by responding quickly to communications and updating needed information on the fly. She took the time to explain the... MarieTewksbury, MA Mar 18
From the first phone call to closing day, Susan was there for us through it all. Her biggest strength is her ability to connect with people and add a personal touch to her work. Susan was crucial to helping us compete in bidding wars by responding quickly to communications and updating needed information on the fly. She took the time to explain the...
Rating: 5.0 out of 5.0 from Encompass Susan was always there to answer any question. She is very responsive and thoughtful enjoyed working with her. She will be there for you even after you purchase Kellie MManchester, NH Mar 11
Susan was always there to answer any question. She is very responsive and thoughtful enjoyed working with her. She will be there for you even after you purchase
Rating: 5.0 out of 5.0 from Encompass I can’t say enough great things about my loan officer, Susan Laganas. From start to finish, she was incredibly knowledgeable, responsive, and genuinely invested in helping my clients get the best possible loan. Every question they had was answered clearly and promptly, and she made what could have been a stressful process feel smooth and manageab... BobTyngsboro, MA Feb 24
I can’t say enough great things about my loan officer, Susan Laganas. From start to finish, she was incredibly knowledgeable, responsive, and genuinely invested in helping my clients get the best possible loan. Every question they had was answered clearly and promptly, and she made what could have been a stressful process feel smooth and manageab...
Rating: 5.0 out of 5.0 from Encompass Susan was there with us in every step of the way and the way she handled our requests and questions was on a timely manner. Mona Riza DHollis, NH Feb 21
Susan was there with us in every step of the way and the way she handled our requests and questions was on a timely manner.
Rating: 5.0 out of 5.0 from Zillow Susan is very responsive, detail oriented. Always stays on top of the process. Competitive rates. Easy closing. Pleasure to work with. Highly recommended. User817788Windham, NH Feb 21
Susan is very responsive, detail oriented. Always stays on top of the process. Competitive rates. Easy closing. Pleasure to work with. Highly recommended.
Rating: 5.0 out of 5.0 from Zillow My fiance and I went through Susan to finance our first home. We were so lucky to have worked with Susan. From the introductory phone calls, to the constant attention to detail, Susan made our first time going through the process an absolute breeze! She was always available to answer any and all of our questions, and always did so with such a happy... Robison J37Raymond, NH Feb 21
My fiance and I went through Susan to finance our first home. We were so lucky to have worked with Susan. From the introductory phone calls, to the constant attention to detail, Susan made our first time going through the process an absolute breeze! She was always available to answer any and all of our questions, and always did so with such a happy...
Rating: 5.0 out of 5.0 from Zillow I'd highly recommend working with Susan. She made the whole process of getting a mortgage very easy. She always kept in touch about next steps and still keeps in touch to this day! My family recommended her to me and I'd recommend her to others as well. Jon KokosaAmherst, NH Feb 21
I'd highly recommend working with Susan. She made the whole process of getting a mortgage very easy. She always kept in touch about next steps and still keeps in touch to this day! My family recommended her to me and I'd recommend her to others as well.