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I know that buying or refinancing a home is one of the biggest financial decisions that my clients will ever make. That's why I work hard to ensure my team has the resources and know-how to ease borrowers through the loan process, with no detail overlooked.
I have an extensive background in all facets of mortgage lending, so I can advise my team members in any situation, from a first-time home purchase to a refinancing. My expertise includes Conventional, Jumbo, FHA, VA, USDA, and Renovation loans.
I also make a point of keeping up with the latest financial and industry trends, as well as state and federal regulatory requirements, so I can serve as an informed advocate for my team and our clients. I make sure my team will not only get clients a loan, but the most competitive loan for them.
Rating: 5.0 out of 5.0 from Encompass Susan is a true professional. You can reach her at anytime of the day or night which can't be said for all mortgage lenders. Oftentimes you need your lender on the weekends and Susan always available to my buyer clients. There were no surprises to my clients. Susan properly prepared my buyers, explaining everything in advance. In this case she eve... GuylaineBrookline, NH Jul 18
Susan is a true professional. You can reach her at anytime of the day or night which can't be said for all mortgage lenders. Oftentimes you need your lender on the weekends and Susan always available to my buyer clients. There were no surprises to my clients. Susan properly prepared my buyers, explaining everything in advance. In this case she eve...
Rating: 5.0 out of 5.0 from Encompass Susan has always been responsive and helpful. She was able to get us multiple options and offer advice. Aimee EMerrimack, NH Jul 18
Susan has always been responsive and helpful. She was able to get us multiple options and offer advice.
Rating: 5.0 out of 5.0 from Encompass Susan was readily available and willing to answer all of our questions. Benjamin DBow, NH Jul 05
Susan was readily available and willing to answer all of our questions.
Rating: 5.0 out of 5.0 from Zillow Susan handled the mortgage for our new home construction. She's ALWAYS available and responsive, and explains everything clearly throughout the process. A pleasure to do business with! TripBedford, NH Jul 04
Susan handled the mortgage for our new home construction. She's ALWAYS available and responsive, and explains everything clearly throughout the process. A pleasure to do business with!
Rating: 5.0 out of 5.0 from Zillow Susan was excellent throughout the entire refinancing process. she was professional, responsive, and very knowledgeable. She took the time to explain each step clearly and made sure we understood all our options. Any questions we had were answered quickly and with patience. Overall, she made the process smooth and stress free, and I truly appreciat... Digna /Robert Merrimack, NH Jul 04
Susan was excellent throughout the entire refinancing process. she was professional, responsive, and very knowledgeable. She took the time to explain each step clearly and made sure we understood all our options. Any questions we had were answered quickly and with patience. Overall, she made the process smooth and stress free, and I truly appreciat...
Rating: 5.0 out of 5.0 from Zillow She was the best she helped me through every step I’m so happy we had her. Any time I would call and ask questions she was extremely helpful and informative about every step Zachary SchleicherMerrimack, NH Jul 04
She was the best she helped me through every step I’m so happy we had her. Any time I would call and ask questions she was extremely helpful and informative about every step
Rating: 5.0 out of 5.0 from Zillow She was extremely easy to work with while I was compiling my information so that I could be approved for this loan. She was every knowledgeable about her job and she gives everyone support and confidence when she helps them. She is an amazing loan officer. I highly recommend her. Adamroy855Manchester, NH Jul 04
She was extremely easy to work with while I was compiling my information so that I could be approved for this loan. She was every knowledgeable about her job and she gives everyone support and confidence when she helps them. She is an amazing loan officer. I highly recommend her.
Rating: 5.0 out of 5.0 from Encompass Susan was always there for anything I needed during my home buying process. She made the whole process 100x easier! Fabiana HSunapee, NH Jul 01
Susan was always there for anything I needed during my home buying process. She made the whole process 100x easier!
Rating: 5.0 out of 5.0 from Encompass The support and help that I received by everyone involved in the process of buying my house. I especially want to thank Susan Laganus and my real estate Agent Evan (Eugenios) Arfanakis for their superior efforts assisting me in locating and purchasing my house. Adam EHillsborough, NH Jul 01
The support and help that I received by everyone involved in the process of buying my house. I especially want to thank Susan Laganus and my real estate Agent Evan (Eugenios) Arfanakis for their superior efforts assisting me in locating and purchasing my house.
Rating: 5.0 out of 5.0 from Encompass Susan was always available to answer any questions LynnSunapee, NH Jun 28
Susan was always available to answer any questions
Rating: 5.0 out of 5.0 from Encompass Our experience was excellent from start to finish. Susan was professional, responsive, and took the time to explain every step of the process clearly. Susan answered all our questions quickly and made what could have been a stressful process feel smooth and easy. We truly appreciated her patience, communication, and dedication to helping us get the... Digna MMerrimack, NH Jun 12
Our experience was excellent from start to finish. Susan was professional, responsive, and took the time to explain every step of the process clearly. Susan answered all our questions quickly and made what could have been a stressful process feel smooth and easy. We truly appreciated her patience, communication, and dedication to helping us get the...
Rating: 5.0 out of 5.0 from Encompass Susan helped us every step of the way. She really is a fighter for her clients and we will work with her in the future. Robert JMerrimack, NH Jun 08
Susan helped us every step of the way. She really is a fighter for her clients and we will work with her in the future.
Rating: 5.0 out of 5.0 from Encompass Excellent from start to finish! Amy TBedford, NH May 26
Excellent from start to finish!
Rating: 5.0 out of 5.0 from Encompass Susan is the utmost professional and always so easy to communicate with. She is wonderful at explaining the programs and process to my clients and helps them every step of the way. My clients and I always love working with Susan as she's truly the nicest person and I know we'll have a smooth transaction from offer to the closing day! I'm blessed ... DianneArlington, MA May 10
Susan is the utmost professional and always so easy to communicate with. She is wonderful at explaining the programs and process to my clients and helps them every step of the way. My clients and I always love working with Susan as she's truly the nicest person and I know we'll have a smooth transaction from offer to the closing day! I'm blessed ...
Rating: 5.0 out of 5.0 from Encompass Susan goes above and beyond to make this process of buying or refinancing a home as simple as possible! She is well educated and strives for perfection. She works vigorously to make sure all goes smoothly. She is on her game! So happy to have used her services for the 2nd time! RoxanneDracut, MA May 07
Susan goes above and beyond to make this process of buying or refinancing a home as simple as possible! She is well educated and strives for perfection. She works vigorously to make sure all goes smoothly. She is on her game! So happy to have used her services for the 2nd time!
Rating: 5.0 out of 5.0 from Zillow Susan was great to work with. She was very friendly, answered all of our questions, and helped move the loan forward in a timely matter. We would certainly work with her again! JoshuaArlington, MA May 05
Susan was great to work with. She was very friendly, answered all of our questions, and helped move the loan forward in a timely matter. We would certainly work with her again!
Rating: 5.0 out of 5.0 from Encompass Susan great to work from start to finish. She is quick respong respond to questions and walks through all the steps. Highly recommend anytime you need a Mortgage refinance. ScottManchester, NH Apr 28
Susan great to work from start to finish. She is quick respong respond to questions and walks through all the steps. Highly recommend anytime you need a Mortgage refinance.
Rating: 5.0 out of 5.0 from Encompass Susan is just great to communicate with and is always timely with her responses. Jenna SMilford, NH Apr 16
Susan is just great to communicate with and is always timely with her responses.
Rating: 5.0 out of 5.0 from Encompass Susan was fantastic, will definitely be recommending her to family and friends. She worked with me in a tight timeline and made everything easy/seemless. Very thorough and communicative throughout. Matthew GNashua, NH Apr 16
Susan was fantastic, will definitely be recommending her to family and friends. She worked with me in a tight timeline and made everything easy/seemless. Very thorough and communicative throughout.
Rating: 5.0 out of 5.0 from Zillow It had been a fantastic experience working with Susan during purchasing our home recently. She always responded to your questions and requests immediately and provided you very detailed information. With her kind help, the financing process is very smoothly. I strongly recommended her. GaryExeter, NH Apr 06
It had been a fantastic experience working with Susan during purchasing our home recently. She always responded to your questions and requests immediately and provided you very detailed information. With her kind help, the financing process is very smoothly. I strongly recommended her.
Rating: 5.0 out of 5.0 from Encompass It was great to work with Susan again! She is also straight to the point and always has our best interest at the front of her list. She will answer any question at any time and make sure you understand the process and what it means. 10/10 experience! William MMilford, NH Apr 04
It was great to work with Susan again! She is also straight to the point and always has our best interest at the front of her list. She will answer any question at any time and make sure you understand the process and what it means. 10/10 experience!
Rating: 5.0 out of 5.0 from Encompass Susan is always available to help share her expertise! She also is dedicated, keeping to the time frames in a contract, especially if time is short. Great wealth of knowledge to buyers! KarenNashua, NH Apr 04
Susan is always available to help share her expertise! She also is dedicated, keeping to the time frames in a contract, especially if time is short. Great wealth of knowledge to buyers!
Rating: 5.0 out of 5.0 from Encompass Susan has been very helpful and thorough during the entire process . She's also been available anytime we have questions or concerns. I would recommend her to anyone that needs help with buying a house or refinancing. Jamaal BMilford, NH Mar 31
Susan has been very helpful and thorough during the entire process . She's also been available anytime we have questions or concerns. I would recommend her to anyone that needs help with buying a house or refinancing.
Rating: 4.8 out of 5.0 from Encompass Susan was great at being a reliable resource who was always there when we needed it. It was definitely thanks to her + Christina that we were able to secure our home thanks to their flexibility and know-how in getting the offer in on such a short turnaround. Matthew JTewksbury, MA Mar 28
Susan was great at being a reliable resource who was always there when we needed it. It was definitely thanks to her + Christina that we were able to secure our home thanks to their flexibility and know-how in getting the offer in on such a short turnaround.
Rating: 5.0 out of 5.0 from Encompass Easy and constant communication. All of our questions were answered clearly and promptly. Marie VTewksbury, MA Mar 27
Easy and constant communication. All of our questions were answered clearly and promptly.