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Proudly serving clients across New Hampshire and Massachusetts.
I understand that buying or refinancing a home is one of the most significant financial decisions my clients will make. That's why I'm committed to giving my team the knowledge, resources, and support they need to guide borrowers through the mortgage process with confidence and attention to every detail.
With extensive experience across all facets of mortgage lending, I can help my team navigate everything from first-time home purchases to refinancing and complex financing needs. My expertise includes Conventional, Jumbo, FHA, VA, USDA, and Renovation loans.
I stay current on financial and housing-market trends, mortgage guidelines, and state and federal regulations so I can serve as a trusted resource for my team and our clients. My goal is to ensure our clients receive more than just a loan—they receive informed guidance and the most competitive financing solution for their unique needs.
Rating: 5.0 out of 5.0 from Encompass If you’re looking for a loan officer who gets things done quickly and efficiently, look no further than susan laganas. She is always on top of every detail, communicates promptly, and makes sure closings go off without a hitch. Susan exceeded expectations ....10/10 recommendation! JudyLondonderry, NH Aug 05
If you’re looking for a loan officer who gets things done quickly and efficiently, look no further than susan laganas. She is always on top of every detail, communicates promptly, and makes sure closings go off without a hitch. Susan exceeded expectations ....10/10 recommendation!
Rating: 5.0 out of 5.0 from Encompass Working with them was an excellent experience. They were communicative throughout the entire process, always keeping me informed of what needed to be done and what to expect next. They made everything smooth and stress-free, and were always available to answer questions. They did an outstanding job as a mortgage lender, and I would highly recommend... GeorgiaHillsborough, NH Aug 05
Working with them was an excellent experience. They were communicative throughout the entire process, always keeping me informed of what needed to be done and what to expect next. They made everything smooth and stress-free, and were always available to answer questions. They did an outstanding job as a mortgage lender, and I would highly recommend...
Rating: 5.0 out of 5.0 from Encompass Great communication, available at all times , very helpful and knowledgeable about all my questions . Sienna GHillsborough, NH Aug 05
Great communication, available at all times , very helpful and knowledgeable about all my questions .
Rating: 5.0 out of 5.0 from Zillow Susan was incredible to work with! As a first-time homebuyer, she made the entire process easy and stress-free. She was always available to answer my questions, no matter the time of day, and communicated every step clearly. She also helped my dad and me through the co-signing process, making everything simple and seamless. I couldn’t have asked ... Sienna GraczykHillsborough, NH Aug 04
Susan was incredible to work with! As a first-time homebuyer, she made the entire process easy and stress-free. She was always available to answer my questions, no matter the time of day, and communicated every step clearly. She also helped my dad and me through the co-signing process, making everything simple and seamless. I couldn’t have asked ...
Rating: 5.0 out of 5.0 from Encompass Availablity along with friendly and industria informational staff Paul FLondonderry, NH Aug 02
Availablity along with friendly and industria informational staff
Rating: 5.0 out of 5.0 from Encompass answers questions in a timely manner, kind,and knowledgeable Melissa ANorthwood, NH Jul 30
answers questions in a timely manner, kind,and knowledgeable
Rating: 5.0 out of 5.0 from Encompass Susan is a true professional. You can reach her at anytime of the day or night which can't be said for all mortgage lenders. Oftentimes you need your lender on the weekends and Susan always available to my buyer clients. There were no surprises to my clients. Susan properly prepared my buyers, explaining everything in advance. In this case she eve... GuylaineBrookline, NH Jul 28
Susan is a true professional. You can reach her at anytime of the day or night which can't be said for all mortgage lenders. Oftentimes you need your lender on the weekends and Susan always available to my buyer clients. There were no surprises to my clients. Susan properly prepared my buyers, explaining everything in advance. In this case she eve...
Rating: 5.0 out of 5.0 from Encompass Susan has always been responsive and helpful. She was able to get us multiple options and offer advice. Aimee EMerrimack, NH Jul 26
Susan has always been responsive and helpful. She was able to get us multiple options and offer advice.
Rating: 5.0 out of 5.0 from Encompass Susan was excellent to work with again. This was the second mortgage she helped us with. She is always quick to respond and has an answer to every question. Susan does very well at explaining things in a way that I can understand without having a real estate background. She made the whole process easy and seamless. She will be our first call w... Brandon HBrookline, NH Jul 23
Susan was excellent to work with again. This was the second mortgage she helped us with. She is always quick to respond and has an answer to every question. Susan does very well at explaining things in a way that I can understand without having a real estate background. She made the whole process easy and seamless. She will be our first call w...
Rating: 5.0 out of 5.0 from Encompass Susan was readily available and willing to answer all of our questions. Benjamin DBow, NH Jul 05
Susan was readily available and willing to answer all of our questions.
Rating: 5.0 out of 5.0 from Zillow Susan handled the mortgage for our new home construction. She's ALWAYS available and responsive, and explains everything clearly throughout the process. A pleasure to do business with! TripBedford, NH Jul 04
Susan handled the mortgage for our new home construction. She's ALWAYS available and responsive, and explains everything clearly throughout the process. A pleasure to do business with!
Rating: 5.0 out of 5.0 from Zillow Susan was excellent throughout the entire refinancing process. she was professional, responsive, and very knowledgeable. She took the time to explain each step clearly and made sure we understood all our options. Any questions we had were answered quickly and with patience. Overall, she made the process smooth and stress free, and I truly appreciat... Digna /Robert Merrimack, NH Jul 04
Susan was excellent throughout the entire refinancing process. she was professional, responsive, and very knowledgeable. She took the time to explain each step clearly and made sure we understood all our options. Any questions we had were answered quickly and with patience. Overall, she made the process smooth and stress free, and I truly appreciat...
Rating: 5.0 out of 5.0 from Zillow She was the best she helped me through every step I’m so happy we had her. Any time I would call and ask questions she was extremely helpful and informative about every step Zachary SchleicherMerrimack, NH Jul 04
She was the best she helped me through every step I’m so happy we had her. Any time I would call and ask questions she was extremely helpful and informative about every step
Rating: 5.0 out of 5.0 from Zillow She was extremely easy to work with while I was compiling my information so that I could be approved for this loan. She was every knowledgeable about her job and she gives everyone support and confidence when she helps them. She is an amazing loan officer. I highly recommend her. Adamroy855Manchester, NH Jul 04
She was extremely easy to work with while I was compiling my information so that I could be approved for this loan. She was every knowledgeable about her job and she gives everyone support and confidence when she helps them. She is an amazing loan officer. I highly recommend her.
Rating: 5.0 out of 5.0 from Encompass Susan was always there for anything I needed during my home buying process. She made the whole process 100x easier! Fabiana HSunapee, NH Jul 01
Susan was always there for anything I needed during my home buying process. She made the whole process 100x easier!
Rating: 5.0 out of 5.0 from Encompass The support and help that I received by everyone involved in the process of buying my house. I especially want to thank Susan Laganus and my real estate Agent Evan (Eugenios) Arfanakis for their superior efforts assisting me in locating and purchasing my house. Adam EHillsborough, NH Jul 01
The support and help that I received by everyone involved in the process of buying my house. I especially want to thank Susan Laganus and my real estate Agent Evan (Eugenios) Arfanakis for their superior efforts assisting me in locating and purchasing my house.
Rating: 5.0 out of 5.0 from Encompass Susan was always available to answer any questions LynnSunapee, NH Jun 28
Susan was always available to answer any questions
Rating: 5.0 out of 5.0 from Encompass Our experience was excellent from start to finish. Susan was professional, responsive, and took the time to explain every step of the process clearly. Susan answered all our questions quickly and made what could have been a stressful process feel smooth and easy. We truly appreciated her patience, communication, and dedication to helping us get the... Digna MMerrimack, NH Jun 12
Our experience was excellent from start to finish. Susan was professional, responsive, and took the time to explain every step of the process clearly. Susan answered all our questions quickly and made what could have been a stressful process feel smooth and easy. We truly appreciated her patience, communication, and dedication to helping us get the...
Rating: 5.0 out of 5.0 from Encompass Susan helped us every step of the way. She really is a fighter for her clients and we will work with her in the future. Robert JMerrimack, NH Jun 08
Susan helped us every step of the way. She really is a fighter for her clients and we will work with her in the future.
Rating: 5.0 out of 5.0 from Encompass Excellent from start to finish! Amy TBedford, NH May 26
Excellent from start to finish!
Rating: 5.0 out of 5.0 from Encompass Susan is the utmost professional and always so easy to communicate with. She is wonderful at explaining the programs and process to my clients and helps them every step of the way. My clients and I always love working with Susan as she's truly the nicest person and I know we'll have a smooth transaction from offer to the closing day! I'm blessed ... DianneArlington, MA May 10
Susan is the utmost professional and always so easy to communicate with. She is wonderful at explaining the programs and process to my clients and helps them every step of the way. My clients and I always love working with Susan as she's truly the nicest person and I know we'll have a smooth transaction from offer to the closing day! I'm blessed ...
Rating: 5.0 out of 5.0 from Encompass Susan goes above and beyond to make this process of buying or refinancing a home as simple as possible! She is well educated and strives for perfection. She works vigorously to make sure all goes smoothly. She is on her game! So happy to have used her services for the 2nd time! RoxanneDracut, MA May 07
Susan goes above and beyond to make this process of buying or refinancing a home as simple as possible! She is well educated and strives for perfection. She works vigorously to make sure all goes smoothly. She is on her game! So happy to have used her services for the 2nd time!
Rating: 5.0 out of 5.0 from Zillow Susan was great to work with. She was very friendly, answered all of our questions, and helped move the loan forward in a timely matter. We would certainly work with her again! JoshuaArlington, MA May 05
Susan was great to work with. She was very friendly, answered all of our questions, and helped move the loan forward in a timely matter. We would certainly work with her again!
Rating: 5.0 out of 5.0 from Encompass Susan great to work from start to finish. She is quick respong respond to questions and walks through all the steps. Highly recommend anytime you need a Mortgage refinance. ScottManchester, NH Apr 28
Susan great to work from start to finish. She is quick respong respond to questions and walks through all the steps. Highly recommend anytime you need a Mortgage refinance.
Rating: 5.0 out of 5.0 from Encompass Susan is just great to communicate with and is always timely with her responses. Jenna SMilford, NH Apr 16
Susan is just great to communicate with and is always timely with her responses.