Our Originating Team
Choose an originator below to connect with them.
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- Susan Laganas
- NMLS: 50222
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- Robert Pothier
- NMLS: 22117
Borrower Testimonials
I had a wonderful experience working with Susan throughout the entire mortgage process. From the very beginning, she was professional, knowledgeable, patient, and incredibly supportive. Buying a home can be stressful, but she made the process much easier by keeping me informed, answering my questions, and taking the time to explain things whenever ...
This is the second time we've had Susan do our financing when purchasing a home, and we can't recommend her enough. Not only is she a genuinely kind person, but she also is super responsive, meticulous, and knows what she's talking about. She will answer all my questions with clarity and patience, and she does a great job communicating what she ne...
It felt like Susan was genuinly invested in our success in purchasing our home. She worked hard to close as there was quite a glitch! Thank you so much for everything!
Very pleasant and knowledgeable
Susan went above and beyond to get my loan closed in time.
Communication was by far the the best experienc! from beginning to end Susan was wonderful and very knowledgeable.
Susan was recommended to me by a close friend, now that we're on the other side of owning our house, we're so thankful for that recommendation! We were of course very overwhelmed when looking for who to partner with for our mortgage, we looked into smaller credit unions and didn't like how strictly Mon - Fri 9-5 they were since most of the home buy...
Although Annie Mac's offer was not the best we received in terms of interest rates (several tenths of a percent higher than national average despite a credit score > 800 and nearly 50% down payment), we nevertheless chose Annie Mac because Susan demonstrated an early commitment to getting the job done when we initially applied for pre-approval. She...
⭐️⭐️⭐️⭐️⭐️ Susan is absolutely wonderful to work with and I've worked with her multiple times! She is knowledgeable, responsive, patient, and made the entire mortgage process feel smooth and stress-free. She rakes the time to answer all of my questions, kept me informed every step of the way, and truly went above and beyond t...
Working with them was an excellent experience. They were communicative throughout the entire process, always keeping me informed of what needed to be done and what to expect next. They made everything smooth and stress-free, and were always available to answer questions. They did an outstanding job as a mortgage lender, and I would highly recommend...
Great communication, available at all times , very helpful and knowledgeable about all my questions .
If you’re looking for a loan officer who gets things done quickly and efficiently, look no further than susan laganas. She is always on top of every detail, communicates promptly, and makes sure closings go off without a hitch. Susan exceeded expectations ....10/10 recommendation!
Susan was incredible to work with! As a first-time homebuyer, she made the entire process easy and stress-free. She was always available to answer my questions, no matter the time of day, and communicated every step clearly. She also helped my dad and me through the co-signing process, making everything simple and seamless. I couldn’t have asked ...
Availablity along with friendly and industria informational staff
answers questions in a timely manner, kind,and knowledgeable
Susan is a true professional. You can reach her at anytime of the day or night which can't be said for all mortgage lenders. Oftentimes you need your lender on the weekends and Susan always available to my buyer clients. There were no surprises to my clients. Susan properly prepared my buyers, explaining everything in advance. In this case she eve...
Susan has always been responsive and helpful. She was able to get us multiple options and offer advice.
Susan was excellent to work with again. This was the second mortgage she helped us with. She is always quick to respond and has an answer to every question. Susan does very well at explaining things in a way that I can understand without having a real estate background. She made the whole process easy and seamless. She will be our first call w...
Susan was readily available and willing to answer all of our questions.
Susan handled the mortgage for our new home construction. She's ALWAYS available and responsive, and explains everything clearly throughout the process. A pleasure to do business with!
Susan was excellent throughout the entire refinancing process. she was professional, responsive, and very knowledgeable. She took the time to explain each step clearly and made sure we understood all our options. Any questions we had were answered quickly and with patience. Overall, she made the process smooth and stress free, and I truly appreciat...
She was the best she helped me through every step I’m so happy we had her. Any time I would call and ask questions she was extremely helpful and informative about every step
She was extremely easy to work with while I was compiling my information so that I could be approved for this loan. She was every knowledgeable about her job and she gives everyone support and confidence when she helps them. She is an amazing loan officer. I highly recommend her.
Susan was always there for anything I needed during my home buying process. She made the whole process 100x easier!
The support and help that I received by everyone involved in the process of buying my house. I especially want to thank Susan Laganus and my real estate Agent Evan (Eugenios) Arfanakis for their superior efforts assisting me in locating and purchasing my house.
Amazing people to work with!
Felt like working with family!
I don't know if we would have made it through the process without Bob. He was attentive and responsive and walked us through every step. I had a million questions and concerns and he always was quick to respond. We are so thankful to him for everything he did and I cannot say enough about him.
We have used Bob on a number of occasions to refinance both our year-round and our vacation home.The vacation home was difficult for Bob because of the uniqueness of the property. He worked diligently and was able to finalized the loan after a great deal of effort. We were grateful!We also have referred Bob to relatives including our two children...
bob is someone who always puts the customer first. his customer service is excellent and i would always recommend him. he put us into the right loan for our family. being self-employed, mortgages can be tricky, but bob consulted with us all of the many options that would benefit us, not him.
Bob Pothier was very professional. He helped us buy our home and our cottage. He listened carefully to our needs. He walked us through the process to make each dream a reality. Bob explained each detail in a way that we could understand and followed through with us every step of the way. His approach is professional with a personal touch. You...
Extremely professional expert in the mortgage industry. He swiftly closed my original loan as well as followed up over the years with multiple refinances as interest rates dropped in my favor.
I have taken new mortgages and refinanced with Bob Pothier as my mortgage company representative several times times. He has been in the mortgage business for more than 25 years and is a leader in his field. As a business person myself, I admire his tenacity and knowledge of the mortgage field whether it is a fixed, variable, VA, or HUD type of f...
Realtors! Announcing Our: Real Estate Realities Masterminds
On 10/21/2026 at 2:00 pm
In a crowded market, doing great work is not always enough. People also need to understand what makes working with you different. Join me for Real Estate Realities: Jumpstart Your 2027 with Lance Pendleton on October 21 at 2 p.m. ET. Lance will share how to: - Create messaging that cuts through industry noise - Build a business around what clients truly need - Deliver an experience people remember and want to refer See you there!