Sue Pagliarini

Branch Manager

35 Years of Experience; Since 1991 NMLS#: 21510

About Sue

Proudly serving clients across RI, CT, FL, MA, NH, VA

I know that buying or refinancing a home is one of the biggest financial decisions that my clients will ever make. That’s why I work hard to ensure my team has the resources and know-how to ease borrowers through the loan process, with no detail overlooked.

I have an extensive background in all facets of mortgage lending, so I can advise my team members in any situation, from a first-time home purchase to a refinancing. My expertise includes Conventional, Jumbo, FHA, VA, USDA, and Renovation loans.

I also make a point of keeping up with the latest financial and industry trends, as well as state and federal regulatory requirements, so I can serve as an informed advocate for my team and our clients. I make sure my team will not only get clients a loan, but the most competitive loan for them.

Outside of work, I have a passion for home building, renovations, and interior design, and I enjoy bringing that same appreciation for creating a home into my personal life. I am also a Master Gardener and enjoy traveling, discovering new places, listening to music, and practicing Pilates. These interests keep me inspired, curious, and connected to the things that make a house feel like home.

Presidents Club Winner ? AnnieMac award granted to top performing loan originators who have demonstrated exceptional sales performance and customer service throughout the year.

Winner of Presidents Club for the years:
  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018

Borrower Testimonials

Total Experience Score4.96
Rating: 5.0 out of 5.0 from Encompass
, product, knowledge, and personality
Peter CicconeCranston, RI
Rating: 5.0 out of 5.0 from Encompass
Sue, made my experience wonderful she was always one call away.
JoselynCranston, RI
Rating: 5.0 out of 5.0 from Encompass
Sue is awesome with her years of experience and knowledge to help get the best mortgage for you
James A.Coventry, RI
Rating: 5.0 out of 5.0 from Encompass
She was always there to answer any questions
PasqualeCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
We had a wonderful experience working with this mortgage company while purchasing our home. From the beginning Ernieand Sue, were professional, helpful, and patient throughout the entire process. They took the time to explain everything clearly, answered all of our questions, and guided us every step of the way. Buying a home can be stressful, but...
Michael A.Cranston, RI
Rating: 5.0 out of 5.0 from Encompass
Thanks for everything!
KatieCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
I had an phenomenal first experience with Sue and her team. She was is very informative and still helpful after closing. The process was smooth and her team gets the job done in a timely and fast manner. I definitely will be recommending her to others! Thank you for making my first experience amazing!
AndrewWest Warwick, RI
Rating: 5.0 out of 5.0 from Encompass
Sue is the absolute BEST. She is a wealth of knowledge and always goes above and beyond. She is the essence of COOPERATION and always takes that extra step to make sure all parties are on the same page. She goes the extra mile, and I am so grateful for her.
BeverlyCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
During a very stressful out of State move Sue was made us feel very comfortable and most importantly informed. Great communication all around and I would highly recommend her to my friends and family.
Richard MCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
Very easy process and communication was excellent throughout the whole process
Charlene ACoventry, RI
Rating: 5.0 out of 5.0 from Encompass
Took the time to answer all of our questions. Very helpful and patient
LindsayHopkinton, RI
Rating: 5.0 out of 5.0 from Encompass
Sue and her team communicated extremely well with regards to the entire process They offered solutions for a smooth closing.
Sandra ARichmond, RI
Rating: 4.7 out of 5.0 from Encompass
Excellent service, closed 4 days early
PaulaRichmond, RI
Rating: 5.0 out of 5.0 from Encompass
Easy and hassle free
JosephHopkinton, RI
Rating: 5.0 out of 5.0 from Encompass
It's always a pleasure to work with her, she is always promt, efficient and answers calls no matter time or day.
StaciCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
very professional
CherylNorth Providence, RI
Rating: 5.0 out of 5.0 from Encompass
Sue went above beyond to help make the deal work. She showed that she genuinely cares about her clients. We always felt like a priority. We would recommend her to anyone looking for a house.
Avery JamesCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
Sue Paglarini!!! This isn't the first time we've worked with Sue and as the occasion arose, we didn't think twice to give her a call. Extremely professional, extremely helpful, goes above and beyond expectation! Give this lady a bonus check,,,retention is key!
Nathan EWest Greenwich, RI
Rating: 5.0 out of 5.0 from Encompass
Clear communication and prompt responses throughout the entire process. Buying a home can be stressful but Sue and her team made it as easy as possible.
ErinFramingham, MA
Rating: 5.0 out of 5.0 from Encompass
Perfect and professional
Omar M.North Providence, RI
Rating: 5.0 out of 5.0 from Encompass
Made the process smooth and made everything possible
CarlosWest Warwick, RI
Rating: 5.0 out of 5.0 from Encompass
Very responsive to questions at any time of day. Clear and concise instructions throughout the process.
JessicaWarren, RI
Rating: 5.0 out of 5.0 from Zillow
As a first time home buyer I was initially overwhelmed by the entire process. The Pagliarini team took the time to ensure I understood all the required steps needed to get a loan. Susan and Sara were extremely professional and very accommodating to my busy schedule.
Zuser20161118112137981Narragansett, RI
Rating: 5.0 out of 5.0 from Zillow
As a first time home buyer, I wasn't quite sure where to start or what to expect and Sue had no problem answering any questions that I had. She made the process easy and I would recommend anyone to see and talk to her!!
Mlwilliams323Coventry, RI
Rating: 5.0 out of 5.0 from Zillow
Sue and Sara are amazingly helpful and patient. They went above and beyond to help us gather the information we needed. They made the process smooth and straightforward.
ErauschWarwick, RI