Sue Pagliarini

Sue Pagliarini

Branch Manager

35 Years of Experience; Since 1991 NMLS#: 21510

About Sue

Proudly serving clients across RI, CT, FL, MA, NH, VA

I know that buying or refinancing a home is one of the biggest financial decisions that my clients will ever make. That’s why I work hard to ensure my team has the resources and know-how to ease borrowers through the loan process, with no detail overlooked.

I have an extensive background in all facets of mortgage lending, so I can advise my team members in any situation, from a first-time home purchase to a refinancing. My expertise includes Conventional, Jumbo, FHA, VA, USDA, and Renovation loans.

I also make a point of keeping up with the latest financial and industry trends, as well as state and federal regulatory requirements, so I can serve as an informed advocate for my team and our clients. I make sure my team will not only get clients a loan, but the most competitive loan for them.

Outside of work, I have a passion for home building, renovations, and interior design, and I enjoy bringing that same appreciation for creating a home into my personal life. I am also a Master Gardener and enjoy traveling, discovering new places, listening to music, and practicing Pilates. These interests keep me inspired, curious, and connected to the things that make a house feel like home.

Presidents Club Winner ? AnnieMac award granted to top performing loan originators who have demonstrated exceptional sales performance and customer service throughout the year.

Winner of Presidents Club for the years:
  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018

Borrower Testimonials

Total Experience Score4.95
Rating: 4.8 out of 5.0 from Encompass
The team were very informative and made the process easier.
ReeceWarwick, RI
Rating: 4.2 out of 5.0 from Encompass
Im not sure but maybe a checklist from the very beginning to let me know what was going to be needed example bank statements, taxes, w2, pays tubs etc. I feel if I had a list then I would have been more prepared as to what was needed and would have had all of that ready and not have to do it piecemeal. A joke my husband and I had during the process...
KarenWest Warwick, RI
Rating: 5.0 out of 5.0 from Encompass
All communication and follow-ups were were handled with speed and efficiency. I didn't have to wonder much about evrything being processed in a timely manner.
MichaelWarwick, RI
Rating: 4.8 out of 5.0 from Encompass
Worked wirh Sue two years in a row. She knows her stuff! Both times I shopped the rate, as rates today are high. Market rates went up further just after close in fact! Sue got me to close both times and timely because she knows how it works, and how to structure a loan competitively. Both times I...
Tiffanie L LoveEast Providence, RI
Rating: 5.0 out of 5.0 from Encompass
Sue was awesome very friendly and kind. I felt very comfortable and well informed!!!
Kelley ACoventry, RI
Rating: 5.0 out of 5.0 from Encompass
the whole staff is willing to go above and beyond to make sure everything is all set!
Jessica BCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
Sue was excellent. Very knowledgable and kept up aprised of the process.
ChristinaProvidence, RI
Rating: 5.0 out of 5.0 from Encompass
Sue has a complete understanding of how to handle clients that are self employed. Aquiring our mortgage was relatively simple because of her experience.
KraigProvidence, RI
Rating: 5.0 out of 5.0 from Encompass
, product, knowledge, and personality
Peter CicconeCranston, RI
Rating: 5.0 out of 5.0 from Encompass
Sue, made my experience wonderful she was always one call away.
JoselynCranston, RI
Rating: 5.0 out of 5.0 from Encompass
Sue is awesome with her years of experience and knowledge to help get the best mortgage for you
James A.Coventry, RI
Rating: 5.0 out of 5.0 from Encompass
She was always there to answer any questions
PasqualeCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
We had a wonderful experience working with this mortgage company while purchasing our home. From the beginning Ernieand Sue, were professional, helpful, and patient throughout the entire process. They took the time to explain everything clearly, answered all of our questions, and guided us every step of the way. Buying a home can be stressful, but...
Michael A.Cranston, RI
Rating: 5.0 out of 5.0 from Encompass
Thanks for everything!
KatieCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
I had an phenomenal first experience with Sue and her team. She was is very informative and still helpful after closing. The process was smooth and her team gets the job done in a timely and fast manner. I definitely will be recommending her to others! Thank you for making my first experience amazing!
AndrewWest Warwick, RI
Rating: 5.0 out of 5.0 from Encompass
Sue is the absolute BEST. She is a wealth of knowledge and always goes above and beyond. She is the essence of COOPERATION and always takes that extra step to make sure all parties are on the same page. She goes the extra mile, and I am so grateful for her.
BeverlyCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
During a very stressful out of State move Sue was made us feel very comfortable and most importantly informed. Great communication all around and I would highly recommend her to my friends and family.
Richard MCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
Very easy process and communication was excellent throughout the whole process
Charlene ACoventry, RI
Rating: 5.0 out of 5.0 from Encompass
Took the time to answer all of our questions. Very helpful and patient
LindsayHopkinton, RI
Rating: 5.0 out of 5.0 from Encompass
Sue and her team communicated extremely well with regards to the entire process They offered solutions for a smooth closing.
Sandra ARichmond, RI
Rating: 4.7 out of 5.0 from Encompass
Excellent service, closed 4 days early
PaulaRichmond, RI
Rating: 5.0 out of 5.0 from Encompass
Easy and hassle free
JosephHopkinton, RI
Rating: 5.0 out of 5.0 from Encompass
It's always a pleasure to work with her, she is always promt, efficient and answers calls no matter time or day.
StaciCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
very professional
CherylNorth Providence, RI
Rating: 5.0 out of 5.0 from Encompass
Sue went above beyond to help make the deal work. She showed that she genuinely cares about her clients. We always felt like a priority. We would recommend her to anyone looking for a house.
Avery JamesCoventry, RI