Sue Pagliarini

Branch Manager

35 Years of Experience; Since 1991 NMLS#: 21510

About Sue

Proudly serving clients across RI, CT, FL, MA, NH, VA

I know that buying or refinancing a home is one of the biggest financial decisions that my clients will ever make. That’s why I work hard to ensure my team has the resources and know-how to ease borrowers through the loan process, with no detail overlooked.

I have an extensive background in all facets of mortgage lending, so I can advise my team members in any situation, from a first-time home purchase to a refinancing. My expertise includes Conventional, Jumbo, FHA, VA, USDA, and Renovation loans.

I also make a point of keeping up with the latest financial and industry trends, as well as state and federal regulatory requirements, so I can serve as an informed advocate for my team and our clients. I make sure my team will not only get clients a loan, but the most competitive loan for them.

Outside of work, I have a passion for home building, renovations, and interior design, and I enjoy bringing that same appreciation for creating a home into my personal life. I am also a Master Gardener and enjoy traveling, discovering new places, listening to music, and practicing Pilates. These interests keep me inspired, curious, and connected to the things that make a house feel like home.

Presidents Club Winner ? AnnieMac award granted to top performing loan originators who have demonstrated exceptional sales performance and customer service throughout the year.

Winner of Presidents Club for the years:
  • 2025
  • 2024
  • 2023
  • 2022
  • 2021
  • 2020
  • 2019
  • 2018

Borrower Testimonials

Total Experience Score4.95
Rating: 5.0 out of 5.0 from Encompass
During a very stressful out of State move Sue was made us feel very comfortable and most importantly informed. Great communication all around and I would highly recommend her to my friends and family.
Richard MCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
Very easy process and communication was excellent throughout the whole process
Charlene ACoventry, RI
Rating: 5.0 out of 5.0 from Encompass
Took the time to answer all of our questions. Very helpful and patient
LindsayHopkinton, RI
Rating: 5.0 out of 5.0 from Encompass
Sue and her team communicated extremely well with regards to the entire process They offered solutions for a smooth closing.
Sandra ARichmond, RI
Rating: 4.7 out of 5.0 from Encompass
Excellent service, closed 4 days early
PaulaRichmond, RI
Rating: 5.0 out of 5.0 from Encompass
Easy and hassle free
JosephHopkinton, RI
Rating: 5.0 out of 5.0 from Encompass
It's always a pleasure to work with her, she is always promt, efficient and answers calls no matter time or day.
StaciCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
very professional
CherylNorth Providence, RI
Rating: 5.0 out of 5.0 from Encompass
Sue went above beyond to help make the deal work. She showed that she genuinely cares about her clients. We always felt like a priority. We would recommend her to anyone looking for a house.
Avery JamesCoventry, RI
Rating: 5.0 out of 5.0 from Encompass
Sue Paglarini!!! This isn't the first time we've worked with Sue and as the occasion arose, we didn't think twice to give her a call. Extremely professional, extremely helpful, goes above and beyond expectation! Give this lady a bonus check,,,retention is key!
Nathan EWest Greenwich, RI
Rating: 5.0 out of 5.0 from Encompass
Clear communication and prompt responses throughout the entire process. Buying a home can be stressful but Sue and her team made it as easy as possible.
ErinFramingham, MA
Rating: 5.0 out of 5.0 from Encompass
Perfect and professional
Omar M.North Providence, RI
Rating: 5.0 out of 5.0 from Encompass
Made the process smooth and made everything possible
CarlosWest Warwick, RI
Rating: 5.0 out of 5.0 from Encompass
Very responsive to questions at any time of day. Clear and concise instructions throughout the process.
JessicaWarren, RI
Rating: 5.0 out of 5.0 from Zillow
As a first time home buyer I was initially overwhelmed by the entire process. The Pagliarini team took the time to ensure I understood all the required steps needed to get a loan. Susan and Sara were extremely professional and very accommodating to my busy schedule.
Zuser20161118112137981Narragansett, RI
Rating: 5.0 out of 5.0 from Zillow
As a first time home buyer, I wasn't quite sure where to start or what to expect and Sue had no problem answering any questions that I had. She made the process easy and I would recommend anyone to see and talk to her!!
Mlwilliams323Coventry, RI
Rating: 5.0 out of 5.0 from Zillow
Sue and Sara are amazingly helpful and patient. They went above and beyond to help us gather the information we needed. They made the process smooth and straightforward.
ErauschWarwick, RI
Rating: 5.0 out of 5.0 from Zillow
Sue and her team were amazing! They made my first home buying process a breeze. As a first time home buyer, I had many questions and they were so patient and helpful with their responses and making sure I was happy with the loan agreeement. They helped me obtain necessary documents with ease and kept me calm the entire process. So thankful & HIGHLY...
Casey WilliamsCranston, RI
Rating: 5.0 out of 5.0 from Zillow
Sue, I wanted to thank you and you team very much for all the help you gave Laura and I in the home buying process - you made it an incredibly easy and i truly appreciate that. I will happily send friends/family your way. I’m sure we will talk again! Thank you ---
Mpineau146East Providence, RI
Rating: 5.0 out of 5.0 from Encompass
Attentiveness from Sue and the team was great. Being able to ask questions and get valuable insight was very helpful in keeping us calm throughout the process.
Thomas WilliamJohnston, RI
Rating: 5.0 out of 5.0 from Encompass
very professional
BenjaminEast Providence, RI
Rating: 5.0 out of 5.0 from Encompass
fast courteous service from beginning to end
AustinSouth Kingstown, RI
Rating: 5.0 out of 5.0 from Encompass
From start to finish, excellent service
SuzanneSouth Kingstown, RI
Rating: 5.0 out of 5.0 from Encompass
Sue was in constant communication with me and my clients thought the loan procea making for a smooth transaction.
MauraBurrillville, RI
Rating: 4.5 out of 5.0 from Encompass
Sue was on top of all my questions and communications throughout the process.
FrankEast Greenwich, RI