Ready to buy your dream home? Start your purchase journey today with competitive rates and expert guidance.
Lower your monthly payments or access your home equity with our refinancing options.
Access calculators, guides, and tools to help you make informed mortgage decisions.
Learn more about our company, explore career opportunities, and discover our impact on the mortgage industry.
Proudly serving clients across Connecticut, Florida and Massachusetts.
Mark Townsend helps buyers and homeowners navigate the mortgage process without the confusion, pressure, or guesswork. Based in Connecticut and serving clients across Massachusetts and Florida, Mark has been in the mortgage business since 1989 and is known for keeping things clear, honest, and human.
People who work with Mark often appreciate his detailed, reassuring approach—and his ability to make even the most complex financing options feel understandable. He believes that when people know their numbers and all their options, they feel confident moving forward. That’s why Mark takes the time to uncover the best possible solution for every client and is never too busy to answer questions.
What sets Mark apart is his commitment to relationships over transactions and his ability to offer creative programs that help clients win in competitive markets. One defining moment in his career was helping an injured client purchase a home using Cash2Keys, a program that allowed the client to buy confidently even while out of work—and later repurchase the home when life got back on track. For Mark, that experience reinforced his belief that persistence and innovative solutions can make all the difference. With a Cash2Keys approval, Mark’s realtor partners help their clients win offers in a very tight market with fewer contingencies and confidence that the deal will close.
Deeply connected to his family and community, Mark has coached high school lacrosse for 20 years and is a proud supporter of Veterans, First Responders, and Teachers. Family always comes first for Mark—he loves traveling with his wife of 35 years, Gloria, and enjoying time with his two children. When he’s not on the move, you’ll find him relaxing by the pool with a cold beer and a good book. A coffee lover, rescuer of two dogs (Giovanni and Dante), and die-hard UConn fan, Mark brings the same energy and loyalty to his clients that he does to his favorite team.
At the end of the day, Mark’s passion is simple: helping people feel confident about one of the biggest financial decisions of their lives and celebrating with them at closing.
Great people to work with. Got us what we wanted. Christopher Tolland, CT February 05 Rating: 5.0 out of 5.0 from Encompass
Great people to work with. Got us what we wanted.
Working with Mark is always a pleasure. He ensures both the client and the agent are up to speed at all times. Mark was able to get my clients approved quickly with Cash Offer, and also secured an appraisal waiver right away to allow us to make a really stong and competitive offer. I really appreciate his quick communication, and his ability to pr... Maggie East Hampton, CT January 26 Rating: 5.0 out of 5.0 from Encompass
Working with Mark is always a pleasure. He ensures both the client and the agent are up to speed at all times. Mark was able to get my clients approved quickly with Cash Offer, and also secured an appraisal waiver right away to allow us to make a really stong and competitive offer. I really appreciate his quick communication, and his ability to pr...
Mark and all his team members are extremely knowledgeable and responsive. My clients loved the experience and everything went seamlessly. Denise East Lyme, CT January 26 Rating: 5.0 out of 5.0 from Encompass
Mark and all his team members are extremely knowledgeable and responsive. My clients loved the experience and everything went seamlessly.
Excellent communication and always available to answer any questions and concerns, even on nights and weekends. Despite a last minute glitch, Mark and his team went above and beyond to make sure everything closed on time! Dwayne East Lyme, CT January 24 Rating: 5.0 out of 5.0 from Encompass
Excellent communication and always available to answer any questions and concerns, even on nights and weekends. Despite a last minute glitch, Mark and his team went above and beyond to make sure everything closed on time!
Mark and his team were incredibly helpful, professional, and communicative throughout this entire process. Jesse East Hampton, CT January 21 Rating: 5.0 out of 5.0 from Encompass
Mark and his team were incredibly helpful, professional, and communicative throughout this entire process.
Mark and the entire team were incredibly communicative, efficient, and knowledgeable throughout the process of my husband and I purchasing our first home. I will definitely reccomend their business to anyone looking to purchase a home! Lana Ariel East Hampton, CT January 21 Rating: 5.0 out of 5.0 from Encompass
Mark and the entire team were incredibly communicative, efficient, and knowledgeable throughout the process of my husband and I purchasing our first home. I will definitely reccomend their business to anyone looking to purchase a home!
Don't miss our Real Estate Realities: Relationships Over Transactions live webinar! Most agents burn out chasing the next deal. But the ones who thrive? They build relationships that keep business coming to them. If you’ve ever felt like your follow-up game needs more follow-through, this one's for you! See you there
02/25/2026
2:00 pm