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With 25+ years of experience in mortgage lending, I understand that buying or refinancing a home is one of the biggest financial decisions my clients will ever make. That’s why I work hard to ensure my team has the resources, training, and expertise to guide borrowers through the loan process smoothly — with every detail handled the right way.
My background spans all facets of mortgage lending, allowing me to support my team in any scenario, from first‑time home purchases to complex refinances. I specialize in Conventional, Jumbo, FHA, VA, USDA, MassHousing, and Renovation loans, giving clients access to a full range of programs designed to meet their financial goals and long‑term plans.
Coming from a current and prior military family, I have a strong connection to veteran communities and proudly help many veterans navigate their home financing options. My commitment to public service runs deep — I previously served as an EMT, which shaped the way I show up for people in moments that matter.
I stay current on market trends, financial shifts, and state and federal regulatory requirements so I can serve as an informed advocate for both my team and our clients. My commitment is simple: we don’t just secure a loan — we secure the most competitive loan available for each borrower.
I’m deeply rooted in the community, raising six kids right here in the area, and I’m honored to have been named North Central Massachusetts Association of REALTORS® Business Partner of the Year three times. I also proudly serve on the Board of Directors for Habitat for Humanity, helping support housing access for families across the region.
Giving back is part of who I am. My team and I actively provide food during school breaks for Leominster elementary schools, and I’ve participated in numerous local initiatives including Fill‑A‑Cruiser food pantry drives, school supply drives, and winter coat drives.
Outside of work, you’ll find me camping, reading, playing softball, and spending time with my family — the things that keep me grounded, grateful, and connected to the community I serve.
Rating: 5.0 out of 5.0 from Encompass as first time homebuyer, this was the first time I have gone through this whole process. Brieanna was absolutely wonderful to work with. answered every question big or small and guided me through this process with ease. She was always available. and kept me updated every step of the way. I successfully closed on my home. grateful to work with ... KathyanneDennis Port, MA Aug 03
as first time homebuyer, this was the first time I have gone through this whole process. Brieanna was absolutely wonderful to work with. answered every question big or small and guided me through this process with ease. She was always available. and kept me updated every step of the way. I successfully closed on my home. grateful to work with ...
Rating: 4.5 out of 5.0 from Encompass They helped me out big time!! They took care of a lot I didn't know had to! I would not be standing in my house today if it wasn't for them!!! Michael JWarren, MA Aug 03
They helped me out big time!! They took care of a lot I didn't know had to! I would not be standing in my house today if it wasn't for them!!!
Rating: 5.0 out of 5.0 from Encompass No matter the problem, Brieanna's prompt response made it all easy. LauraWorcester, MA Aug 02
No matter the problem, Brieanna's prompt response made it all easy.
Rating: 5.0 out of 5.0 from Encompass Very knowledgeable and helpful Donna MWorcester, MA Jul 31
Very knowledgeable and helpful
Rating: 5.0 out of 5.0 from Encompass Everything was explained to us in a way that was easy to understand Kathleen KWarren, MA Jul 30
Everything was explained to us in a way that was easy to understand
Rating: 5.0 out of 5.0 from google Brieanna Kelley was a pleasure to work with. Knowledgeable, responsive, and transparent throughout the entire process. Highly recommend. Mark Quebec Jul 28
Brieanna Kelley was a pleasure to work with. Knowledgeable, responsive, and transparent throughout the entire process. Highly recommend.
Rating: 5.0 out of 5.0 from google Very informative and always there when needed. Matthew Perham Jul 28
Very informative and always there when needed.
Rating: 5.0 out of 5.0 from google Brieanna is AMAZING! She has worked with us in buying our condo back in 2022 and has been amazing ever sense. She is always there to answer any questions we have. She works nonstop for her customers and their families. She very family oriented and I would recommend her to anyone looking to get help with a mortgage in the future! We look forward to ... Sam Croteau Jul 28
Brieanna is AMAZING! She has worked with us in buying our condo back in 2022 and has been amazing ever sense. She is always there to answer any questions we have. She works nonstop for her customers and their families. She very family oriented and I would recommend her to anyone looking to get help with a mortgage in the future! We look forward to ...
Rating: 5.0 out of 5.0 from google Total Mortgage online system and application make it extremely easy to submit applications and update any documents throughout the process. I worked with Brieanna Kelley, And if I was to purchase another home in the future, I would absolutely go to Brieanna once more. As you can imagine, I had plenty of questions and some may even say too many.. ... Andrea Calderon Jul 28
Total Mortgage online system and application make it extremely easy to submit applications and update any documents throughout the process. I worked with Brieanna Kelley, And if I was to purchase another home in the future, I would absolutely go to Brieanna once more. As you can imagine, I had plenty of questions and some may even say too many.. ...
Rating: 5.0 out of 5.0 from google This woman is a saint. She made this entire process way less daunting. She answers questions in a flash (I am not sure how it is humanly possible) and she helps every step of the way. Thanks to Brieanna's promptness I was able to purchase a home, as the seller was looking to get things done quickly. Even after buying, she still makes it known that ... Angela Boulay Jul 28
This woman is a saint. She made this entire process way less daunting. She answers questions in a flash (I am not sure how it is humanly possible) and she helps every step of the way. Thanks to Brieanna's promptness I was able to purchase a home, as the seller was looking to get things done quickly. Even after buying, she still makes it known that ...
Rating: 5.0 out of 5.0 from google Great to work with! Zachary S Jul 28
Great to work with!
Rating: 5.0 out of 5.0 from google Brieanna Kelley is ACES!!! We couldn't have had a smoother transaction. Brieanna looks out for her clients! Dave Bartlett Jul 28
Brieanna Kelley is ACES!!! We couldn't have had a smoother transaction. Brieanna looks out for her clients!