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Susan has worked in the banking industry since 1986 and genuinely loves her line of work. She enjoys educating people about the process of purchasing a new home, and makes a great effort to make the process as stress-free as possible while earning their trust and friendship.
Susan is a graduate of Montclair State, with a degree in Business Administration. When she isn’t working, Susan loves traveling and going to the beach with her four children.
Susan takes great pride in her excellent customer service, and is always going above and beyond for her clients and realtors.
She knows that buying or refinancing a home is one of the biggest financial decisions that AnnieMac’s clients will ever make. That’s why she works hard to ensure her team has the resources and know-how to ease borrowers through the loan process, with no detail overlooked.
She has an extensive background in all facets of mortgage lending, so she can advise her team members in any situation, from a first-time home purchase to a refinancing. Her expertise includes Conventional, Jumbo, FHA, VA, USDA, and Renovation loans.
Susan also makes a point of keeping up with the latest financial and industry trends, as well as state and federal regulatory requirements, so she can serve as an informed advocate for her team and their clients. She makes sure her team will not only get clients a loan, but the best loan for them.
Rating: 5.0 out of 5.0 from Encompass Sue was very attentive throughout the transaction. Her availability and follow-up is incredible. She's not only lovely to work with, she works with complete finesse and gets the job done . Deb ReinerDenville, NJ May 06
Sue was very attentive throughout the transaction. Her availability and follow-up is incredible. She's not only lovely to work with, she works with complete finesse and gets the job done .
Rating: 5.0 out of 5.0 from Encompass Communication and a cohesive team MatthewSussex, NJ Apr 14
Communication and a cohesive team
Rating: 4.8 out of 5.0 from Encompass Sue is amazing! Excellent communication and always available to answer our questions AshleighSussex, NJ Mar 31
Sue is amazing! Excellent communication and always available to answer our questions
Rating: 5.0 out of 5.0 from write_review Susan is very knowledgeable, she is attentive, responsive and reachable. I have used Susan several times and she has always been excellent, going above and beyond. To me she is one of the best olumide Feb 21
Susan is very knowledgeable, she is attentive, responsive and reachable. I have used Susan several times and she has always been excellent, going above and beyond. To me she is one of the best
Rating: 4.7 out of 5.0 from Encompass Customer responsiveness by Susan On time response Avalability of information to lender Olumide JSicklerville, NJ Feb 13
Customer responsiveness by Susan On time response Avalability of information to lender
Rating: 5.0 out of 5.0 from Encompass Susan Lane is extremely professional and guided me through the whole process, making everything appear effortless. Susan Lane is certainly an asset to AnnieMac. Thank you, Susan, and thank you, AnnieMac. MeitaLedgewood, NJ Feb 03
Susan Lane is extremely professional and guided me through the whole process, making everything appear effortless. Susan Lane is certainly an asset to AnnieMac. Thank you, Susan, and thank you, AnnieMac.
Rating: 5.0 out of 5.0 from facebook Sue is the BEST! She is always quick to respond and goes above and beyond her professional duties. We would recommend her over and over again and are so thankful to have her to work with! Lyndsey Ritchie Jan 29
Sue is the BEST! She is always quick to respond and goes above and beyond her professional duties. We would recommend her over and over again and are so thankful to have her to work with!
Rating: 4.0 out of 5.0 from Encompass Lack of transparency with things like fees (a lot of estimates and unknowns throughout the process) ErinSomerville, NJ Nov 03
Lack of transparency with things like fees (a lot of estimates and unknowns throughout the process)
Rating: 5.0 out of 5.0 from Encompass Susan was very responsive and knowledgable. She was more than willing to educate and guide me on a mortgage product I was not familiar with. I highly recommend Susan. MindyHopatcong, NJ Nov 02
Susan was very responsive and knowledgable. She was more than willing to educate and guide me on a mortgage product I was not familiar with. I highly recommend Susan.
Rating: 4.8 out of 5.0 from Encompass Susan Lane was excellent Robert WilliamHopatcong, NJ Nov 01
Susan Lane was excellent
Rating: 5.0 out of 5.0 from Encompass Susan was very attentive, and kept us all updated every step of the way! A true professional! TommySomerville, NJ Oct 30
Susan was very attentive, and kept us all updated every step of the way! A true professional!
Rating: 5.0 out of 5.0 from Encompass Susan is very calm and knows how to deal with difficult situations. MercedesStanhope, NJ Oct 07
Susan is very calm and knows how to deal with difficult situations.
Rating: 5.0 out of 5.0 from Encompass Ive worked with Sue through the purchase of three homes now - she is always a pleasure to work with Matthew GeorgeEast Hanover, NJ Mar 18
Ive worked with Sue through the purchase of three homes now - she is always a pleasure to work with
Rating: 5.0 out of 5.0 from Encompass Susan is patient, knowledgeable and kind. She can explain things so that to can understand the process. Helen RBelvidere, NJ Mar 11
Susan is patient, knowledgeable and kind. She can explain things so that to can understand the process.
Rating: 5.0 out of 5.0 from Encompass Susan is absolutely amazing. Got us to the closing table in less than a month. You’re lucky to have her and my clients are lucky as well. Looking forward to many more smooth and easy transactions together.. JacquelineDenville, NJ Jan 24
Susan is absolutely amazing. Got us to the closing table in less than a month. You’re lucky to have her and my clients are lucky as well. Looking forward to many more smooth and easy transactions together..
Rating: 5.0 out of 5.0 from Encompass YOU!!!! You were amazing!!!!! I loved talking through things and felt so comfortable! JodiBridgewater, NJ Jan 24
YOU!!!! You were amazing!!!!! I loved talking through things and felt so comfortable!
Rating: 4.8 out of 5.0 from Encompass Sue had excellent communication and professionalism to help us out at every stage of the process. It was comforting to know she could ease any of our concerns throughout the home buying journey and she was extremely knowledgeable. MatthewSussex, NJ Jan 24
Sue had excellent communication and professionalism to help us out at every stage of the process. It was comforting to know she could ease any of our concerns throughout the home buying journey and she was extremely knowledgeable.
Rating: 5.0 out of 5.0 from Encompass Could not have made it through this process without Sue. She's amazing. Excellent communication every step of the way and I always trusted her professional expertise. Extremely helpful through and through. AshleighSussex, NJ Jan 24
Could not have made it through this process without Sue. She's amazing. Excellent communication every step of the way and I always trusted her professional expertise. Extremely helpful through and through.
Rating: 5.0 out of 5.0 from Encompass Susan Lane answered all my questions and helped me a lot with the process to get the loan. EricaStanhope, NJ Jan 24
Susan Lane answered all my questions and helped me a lot with the process to get the loan.
Rating: 5.0 out of 5.0 from Encompass Thank you for your outstanding assistance throughout the home buying process. Your in-depth knowledge of the market, prompt responsiveness, and dedication to finding the perfect property made this experience smooth and enjoyable. I appreciate your professionalism and commitment to exceeding our expectations. This is our second loan which we close... Rajeev-kumarMountain Lakes, NJ Jan 24
Thank you for your outstanding assistance throughout the home buying process. Your in-depth knowledge of the market, prompt responsiveness, and dedication to finding the perfect property made this experience smooth and enjoyable. I appreciate your professionalism and commitment to exceeding our expectations. This is our second loan which we close...
Rating: 5.0 out of 5.0 from write_review Love working with Sue, she is easy to talk to and work with. This is the second time I've worked with her for a home loan. She answered all our question and concerns and help us exhaust any options we had to make buying in this current market. She was easy to reach and prompt with all her responses, highly recommend working with her! Manny Jan 24
Love working with Sue, she is easy to talk to and work with. This is the second time I've worked with her for a home loan. She answered all our question and concerns and help us exhaust any options we had to make buying in this current market. She was easy to reach and prompt with all her responses, highly recommend working with her!
Rating: 5.0 out of 5.0 from google Unbelievable experience. I love the amount of follow up and attention to detail that annieMac specifically this office offers all of my clients. Luis Leiva Jan 24
Unbelievable experience. I love the amount of follow up and attention to detail that annieMac specifically this office offers all of my clients.
Rating: 5.0 out of 5.0 from google Taylor and his team at Annie Mac made our most recent transaction seamless. Thank you for taking such great care of our clients! Jeffrey Kalafut Jan 24
Taylor and his team at Annie Mac made our most recent transaction seamless. Thank you for taking such great care of our clients!
Rating: 5.0 out of 5.0 from google Susan is a consummate professional. She was always quick to respond, helped explain exactly was needed, offered to help wherever she could. I couldn’t ask for a better partner in my business. She goes above and beyond for her clients and I know when I recommend her, she’ll get the job done. I’ve closed many transactions with Susan and continu... Michelle Giordano Jan 24
Susan is a consummate professional. She was always quick to respond, helped explain exactly was needed, offered to help wherever she could. I couldn’t ask for a better partner in my business. She goes above and beyond for her clients and I know when I recommend her, she’ll get the job done. I’ve closed many transactions with Susan and continu...
Rating: 5.0 out of 5.0 from google I am a real estate agent and working with Amir has maximized my business this year. Not only does he take good care of your clients but he also gives you clients to work with. He is very dynamic and experienced. Sebastian Lievano-Gutierrez Jan 24
I am a real estate agent and working with Amir has maximized my business this year. Not only does he take good care of your clients but he also gives you clients to work with. He is very dynamic and experienced.