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Proudly serving clients across Connecticut, Florida and Massachusetts.
Mark Townsend helps buyers and homeowners navigate the mortgage process without the confusion, pressure, or guesswork. Based in Connecticut and serving clients across Massachusetts and Florida, Mark has been in the mortgage business since 1989 and is known for keeping things clear, honest, and human.
People who work with Mark often appreciate his detailed, reassuring approach—and his ability to make even the most complex financing options feel understandable. He believes that when people know their numbers and all their options, they feel confident moving forward. That’s why Mark takes the time to uncover the best possible solution for every client and is never too busy to answer questions.
What sets Mark apart is his commitment to relationships over transactions and his ability to offer creative programs that help clients win in competitive markets. One defining moment in his career was helping an injured client purchase a home using Cash2Keys, a program that allowed the client to buy confidently even while out of work—and later repurchase the home when life got back on track. For Mark, that experience reinforced his belief that persistence and innovative solutions can make all the difference. With a Cash2Keys approval, Mark’s realtor partners help their clients win offers in a very tight market with fewer contingencies and confidence that the deal will close.
Deeply connected to his family and community, Mark has coached high school lacrosse for 20 years and is a proud supporter of Veterans, First Responders, and Teachers. Family always comes first for Mark—he loves traveling with his wife of 35 years, Gloria, and enjoying time with his two children. When he’s not on the move, you’ll find him relaxing by the pool with a cold beer and a good book. A coffee lover, rescuer of two dogs (Giovanni and Dante), and die-hard UConn fan, Mark brings the same energy and loyalty to his clients that he does to his favorite team.
At the end of the day, Mark’s passion is simple: helping people feel confident about one of the biggest financial decisions of their lives and celebrating with them at closing.
Mark worked so hard for me, looking at creative ways to obtain a mortgage for me in a unique set of circumstamces he also worked well with my real estate agent which I appreciated Heather Manchester, CT March 11 Rating: 5.0 out of 5.0 from Encompass
Mark worked so hard for me, looking at creative ways to obtain a mortgage for me in a unique set of circumstamces he also worked well with my real estate agent which I appreciated
I have worked with Mark on multiple accts and have always had a great relationship with him and AnnieMac. He is always working diligently to make a deal work, that is why i maintain a relationship with him. Glad to be working with you all. The support team behind Mark is also great and do a fantastic j... Steve Manchester, CT March 08 Rating: 5.0 out of 5.0 from Encompass
I have worked with Mark on multiple accts and have always had a great relationship with him and AnnieMac. He is always working diligently to make a deal work, that is why i maintain a relationship with him. Glad to be working with you all. The support team behind Mark is also great and do a fantastic j...
Smooth & timely process Rudabeh Middletown, CT March 05 Rating: 5.0 out of 5.0 from Encompass
Smooth & timely process
This experience was made great by Mark Townsend and his team. Mark was especially patient, understanding, and kind throughout the entire process. My wife and I are people who ask A LOT of questions and Mark always made himself available to us and never once made us feel bad for contacting him. We owe the great experience we had with AnnieMac as our... Meredith Simsbury, CT February 27 Rating: 5.0 out of 5.0 from Encompass
This experience was made great by Mark Townsend and his team. Mark was especially patient, understanding, and kind throughout the entire process. My wife and I are people who ask A LOT of questions and Mark always made himself available to us and never once made us feel bad for contacting him. We owe the great experience we had with AnnieMac as our...
We are so happy we got our dream home with AnnieMac Meredith Tolland, CT February 27 Rating: 5.0 out of 5.0 from Encompass
We are so happy we got our dream home with AnnieMac
Process was easy, always available to answer and explain/educate on the process. Danielle Deborah Hartford, CT February 24 Rating: 5.0 out of 5.0 from Encompass
Process was easy, always available to answer and explain/educate on the process.
Very responsive and knowledgeable of the loan program. Willing to go the extra mile to facilitate success. MaryKate Tolland, CT February 21 Rating: 5.0 out of 5.0 from Encompass
Very responsive and knowledgeable of the loan program. Willing to go the extra mile to facilitate success.
Great people to work with. Got us what we wanted. Christopher Tolland, CT February 05 Rating: 5.0 out of 5.0 from Encompass
Great people to work with. Got us what we wanted.
Working with Mark is always a pleasure. He ensures both the client and the agent are up to speed at all times. Mark was able to get my clients approved quickly with Cash Offer, and also secured an appraisal waiver right away to allow us to make a really stong and competitive offer. I really appreciate his quick communication, and his ability to pr... Maggie East Hampton, CT January 26 Rating: 5.0 out of 5.0 from Encompass
Working with Mark is always a pleasure. He ensures both the client and the agent are up to speed at all times. Mark was able to get my clients approved quickly with Cash Offer, and also secured an appraisal waiver right away to allow us to make a really stong and competitive offer. I really appreciate his quick communication, and his ability to pr...
Mark and all his team members are extremely knowledgeable and responsive. My clients loved the experience and everything went seamlessly. Denise East Lyme, CT January 26 Rating: 5.0 out of 5.0 from Encompass
Mark and all his team members are extremely knowledgeable and responsive. My clients loved the experience and everything went seamlessly.
Excellent communication and always available to answer any questions and concerns, even on nights and weekends. Despite a last minute glitch, Mark and his team went above and beyond to make sure everything closed on time! Dwayne East Lyme, CT January 24 Rating: 5.0 out of 5.0 from Encompass
Excellent communication and always available to answer any questions and concerns, even on nights and weekends. Despite a last minute glitch, Mark and his team went above and beyond to make sure everything closed on time!
Mark and his team were incredibly helpful, professional, and communicative throughout this entire process. Jesse East Hampton, CT January 21 Rating: 5.0 out of 5.0 from Encompass
Mark and his team were incredibly helpful, professional, and communicative throughout this entire process.