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Proudly serving clients across Connecticut, Florida and Massachusetts.
Mark Townsend helps buyers and homeowners navigate the mortgage process without the confusion, pressure, or guesswork. Based in Connecticut and serving clients across Massachusetts and Florida, Mark has been in the mortgage business since 1989 and is known for keeping things clear, honest, and human.
People who work with Mark often appreciate his detailed, reassuring approach—and his ability to make even the most complex financing options feel understandable. He believes that when people know their numbers and all their options, they feel confident moving forward. That’s why Mark takes the time to uncover the best possible solution for every client and is never too busy to answer questions.
What sets Mark apart is his commitment to relationships over transactions and his ability to offer creative programs that help clients win in competitive markets. One defining moment in his career was helping an injured client purchase a home using Cash2Keys, a program that allowed the client to buy confidently even while out of work—and later repurchase the home when life got back on track. For Mark, that experience reinforced his belief that persistence and innovative solutions can make all the difference. With a Cash2Keys approval, Mark’s realtor partners help their clients win offers in a very tight market with fewer contingencies and confidence that the deal will close.
Deeply connected to his family and community, Mark has coached high school lacrosse for 20 years and is a proud supporter of Veterans, First Responders, and Teachers. Family always comes first for Mark—he loves traveling with his wife of 35 years, Gloria, and enjoying time with his two children. When he’s not on the move, you’ll find him relaxing by the pool with a cold beer and a good book. A coffee lover, rescuer of two dogs (Giovanni and Dante), and die-hard UConn fan, Mark brings the same energy and loyalty to his clients that he does to his favorite team.
At the end of the day, Mark’s passion is simple: helping people feel confident about one of the biggest financial decisions of their lives and celebrating with them at closing.
Rating: 5.0 out of 5.0 from Encompass Mark is top notch, when our clients get qualifed with Mark, we know the process is going to go smooth! LisaStafford Springs, CT Jun 07
Mark is top notch, when our clients get qualifed with Mark, we know the process is going to go smooth!
Rating: 5.0 out of 5.0 from Zillow Mark was awesome. Friendly guy and took a personal interest in getting me up to speed on what I needed to know. He went the extra mile and I will be going back to him for my next home purchase. User9797784Vernon, CT Jun 02
Mark was awesome. Friendly guy and took a personal interest in getting me up to speed on what I needed to know. He went the extra mile and I will be going back to him for my next home purchase.
Rating: 5.0 out of 5.0 from Zillow Mark and his assistant Chris were/are amazing to work with. I am a first time home buyer and I am so happy I ended up choosing to work with them. he and his team are professional, knowledgable friendly, and so easy to work with! They truly made this purchase painless and quick! I highly recommend using Mark Townsend as a lender! Can't thank him eno... DebraVernon, CT Jun 02
Mark and his assistant Chris were/are amazing to work with. I am a first time home buyer and I am so happy I ended up choosing to work with them. he and his team are professional, knowledgable friendly, and so easy to work with! They truly made this purchase painless and quick! I highly recommend using Mark Townsend as a lender! Can't thank him eno...
Rating: 5.0 out of 5.0 from Zillow My husband and I were so happy to have met Mark. After shopping around we decided he was the best choice for us. He was always a phone call away to answer any questions and took care of everything. So easy. NatashaVernon, CT Jun 02
My husband and I were so happy to have met Mark. After shopping around we decided he was the best choice for us. He was always a phone call away to answer any questions and took care of everything. So easy.
Rating: 5.0 out of 5.0 from Zillow Mark and his team were everything I was hoping for in a lender. From pre-quailifing to closing everything went fast and smooth. Mark and his assistant Stacey communicated extremely well as provided clear documentation. We had an FHA loan with a mortgage commitment within 3 weeks and closed one week later. Very happy with the complete process. Two ... MichaelVernon, CT Jun 02
Mark and his team were everything I was hoping for in a lender. From pre-quailifing to closing everything went fast and smooth. Mark and his assistant Stacey communicated extremely well as provided clear documentation. We had an FHA loan with a mortgage commitment within 3 weeks and closed one week later. Very happy with the complete process. Two ...
Rating: 5.0 out of 5.0 from Zillow Mark and his team were great to work with. This was my first home so I had many questions. Mark was quick to respond and took the stress right out of buying the home. The house that I closed no was under foreclosure and the bank wanted a fast close even through Christmas and New Years. It was not a problem for Mark and his team, we closed before ex... Zuser201701301847018Vernon, CT Jun 02
Mark and his team were great to work with. This was my first home so I had many questions. Mark was quick to respond and took the stress right out of buying the home. The house that I closed no was under foreclosure and the bank wanted a fast close even through Christmas and New Years. It was not a problem for Mark and his team, we closed before ex...
Rating: 5.0 out of 5.0 from Zillow We are first time homeowners and Mark walked us through the entire process, answered all our questions and connected us with a program that worked for us. We are grateful for all the help! Jturcios0924Vernon, CT Jun 02
We are first time homeowners and Mark walked us through the entire process, answered all our questions and connected us with a program that worked for us. We are grateful for all the help!
Rating: 5.0 out of 5.0 from Zillow Mark couldn't have been a better lender. He went above and beyond for us and we'll never forget it. He was very knowledgeable and always very personable! Mark and his wife Gloria make a wonderful team who will work very hard to get you into the house of your dreams! Caroline RodrigueVernon, CT Jun 02
Mark couldn't have been a better lender. He went above and beyond for us and we'll never forget it. He was very knowledgeable and always very personable! Mark and his wife Gloria make a wonderful team who will work very hard to get you into the house of your dreams!
Rating: 5.0 out of 5.0 from Encompass The experience was outstanding thanks to the seamless coordination and consistent communication throughout the entire process. Every step was handled efficiently, with clear updates and prompt responses that kept everyone informed and confident. Mark and his team demonstrated professionalism, attention to detail, and a proactive approach, which hel... KimManchester, CT Apr 22
The experience was outstanding thanks to the seamless coordination and consistent communication throughout the entire process. Every step was handled efficiently, with clear updates and prompt responses that kept everyone informed and confident. Mark and his team demonstrated professionalism, attention to detail, and a proactive approach, which hel...
Rating: 5.0 out of 5.0 from Encompass Annie Mac and Mark Townsend worked hard to make the deal happen in a short period of time WendySomers, CT Apr 21
Annie Mac and Mark Townsend worked hard to make the deal happen in a short period of time
Rating: 4.8 out of 5.0 from Encompass Easy to deal with. Good communication. KayneManchester, CT Apr 13
Easy to deal with. Good communication.
Rating: 5.0 out of 5.0 from Encompass Mark worked so hard for me, looking at creative ways to obtain a mortgage for me in a unique set of circumstamces he also worked well with my real estate agent which I appreciated HeatherManchester, CT Mar 11
Mark worked so hard for me, looking at creative ways to obtain a mortgage for me in a unique set of circumstamces he also worked well with my real estate agent which I appreciated
Rating: 5.0 out of 5.0 from Encompass I have worked with Mark on multiple accts and have always had a great relationship with him and AnnieMac. He is always working diligently to make a deal work, that is why i maintain a relationship with him. Glad to be working with you all. The support team behind Mark is also great and do a fantastic j... SteveManchester, CT Mar 08
I have worked with Mark on multiple accts and have always had a great relationship with him and AnnieMac. He is always working diligently to make a deal work, that is why i maintain a relationship with him. Glad to be working with you all. The support team behind Mark is also great and do a fantastic j...
Rating: 5.0 out of 5.0 from Encompass Smooth & timely process RudabehMiddletown, CT Mar 05
Smooth & timely process
Rating: 5.0 out of 5.0 from Encompass This experience was made great by Mark Townsend and his team. Mark was especially patient, understanding, and kind throughout the entire process. My wife and I are people who ask A LOT of questions and Mark always made himself available to us and never once made us feel bad for contacting him. We owe the great experience we had with AnnieMac as our... MeredithSimsbury, CT Feb 27
This experience was made great by Mark Townsend and his team. Mark was especially patient, understanding, and kind throughout the entire process. My wife and I are people who ask A LOT of questions and Mark always made himself available to us and never once made us feel bad for contacting him. We owe the great experience we had with AnnieMac as our...
Rating: 5.0 out of 5.0 from Encompass We are so happy we got our dream home with AnnieMac MeredithTolland, CT Feb 27
We are so happy we got our dream home with AnnieMac
Rating: 5.0 out of 5.0 from Encompass Process was easy, always available to answer and explain/educate on the process. Danielle DeborahHartford, CT Feb 24
Process was easy, always available to answer and explain/educate on the process.
Rating: 5.0 out of 5.0 from Encompass Very responsive and knowledgeable of the loan program. Willing to go the extra mile to facilitate success. MaryKateTolland, CT Feb 21
Very responsive and knowledgeable of the loan program. Willing to go the extra mile to facilitate success.
Rating: 5.0 out of 5.0 from Encompass Great people to work with. Got us what we wanted. ChristopherTolland, CT Feb 05
Great people to work with. Got us what we wanted.
Rating: 5.0 out of 5.0 from Encompass Working with Mark is always a pleasure. He ensures both the client and the agent are up to speed at all times. Mark was able to get my clients approved quickly with Cash Offer, and also secured an appraisal waiver right away to allow us to make a really stong and competitive offer. I really appreciate his quick communication, and his ability to pr... MaggieEast Hampton, CT Jan 26
Working with Mark is always a pleasure. He ensures both the client and the agent are up to speed at all times. Mark was able to get my clients approved quickly with Cash Offer, and also secured an appraisal waiver right away to allow us to make a really stong and competitive offer. I really appreciate his quick communication, and his ability to pr...
Rating: 5.0 out of 5.0 from Encompass Mark and all his team members are extremely knowledgeable and responsive. My clients loved the experience and everything went seamlessly. DeniseEast Lyme, CT Jan 26
Mark and all his team members are extremely knowledgeable and responsive. My clients loved the experience and everything went seamlessly.
Rating: 5.0 out of 5.0 from Encompass Excellent communication and always available to answer any questions and concerns, even on nights and weekends. Despite a last minute glitch, Mark and his team went above and beyond to make sure everything closed on time! DwayneEast Lyme, CT Jan 24
Excellent communication and always available to answer any questions and concerns, even on nights and weekends. Despite a last minute glitch, Mark and his team went above and beyond to make sure everything closed on time!
Rating: 5.0 out of 5.0 from Encompass Mark and his team were incredibly helpful, professional, and communicative throughout this entire process. JesseEast Hampton, CT Jan 21
Mark and his team were incredibly helpful, professional, and communicative throughout this entire process.
Rating: 5.0 out of 5.0 from Encompass Mark and the entire team were incredibly communicative, efficient, and knowledgeable throughout the process of my husband and I purchasing our first home. I will definitely reccomend their business to anyone looking to purchase a home! Lana ArielEast Hampton, CT Jan 21
Mark and the entire team were incredibly communicative, efficient, and knowledgeable throughout the process of my husband and I purchasing our first home. I will definitely reccomend their business to anyone looking to purchase a home!
Rating: 5.0 out of 5.0 from Encompass The lengths Mark and his team went to to help me every step of the way to get this mortgage was exceptional. Richard DManchester, CT Jan 01
The lengths Mark and his team went to to help me every step of the way to get this mortgage was exceptional.