Reviewed by Wilson Ortega for Katie Weldon - Branch Manager
One to many changes through the process, with plenty of confusion. Better explanation before changes.
Wilson OrtegaDec-12-2024
Reviewed by Wuson88 for Katie Weldon - Branch Manager
Katie and her teams are so patient and helpful, provide excellent experience for my home purchase. I highly recommended Team Katie for your home purchase.
Wuson88 Dec-12-2024
Reviewed by Lilian for Katie Weldon - Branch Manager
Katie was an incredible help during my home buying process and was an invaluable resource with all my questions and concerns. I was able to close on my home with no money down and a lower interest rate. I would gladly recommend her services to anyone in the market and I hope I work with her again should the need arise
Lilian Dec-12-2024
Reviewed by Jin for Katie Weldon - Branch Manager
Katie and her teams are so patient and helpful, provide excellent experience for my home purchase. I highly recommended Team Katie for your home purchase.
Jin Dec-12-2024
Reviewed by Fatima Zahrae Azouina for Katie Weldon - Branch Manager
Jenna should be rewarded as the best officer ever she is a real angel very supportive and kind person thank you jenna for everything
Fatima Zahrae AzouinaDec-12-2024
Reviewed by Ross David Goding for Katie Weldon - Branch Manager
Nice people and timely responses!
Ross David GodingDec-12-2024
Reviewed by Caitlin Mitchell for Katie Weldon - Branch Manager
Very experienced and knowledgable team!
Caitlin MitchellDec-12-2024
Reviewed by Peterson Paret for Katie Weldon - Branch Manager
From day one to closing, the experience was enjoyable and smooth. It was effortless to communicate with the team both via email and text. They explained the process to me in detail with no room for confusion. I am delighted and lucky for their referral, or else we wouldn't be able to purchase our home. Thanks again!
Peterson ParetDec-12-2024
Reviewed by Victor Perez for Katie Weldon - Branch Manager
The way all your guys work together is unbelievable with the best interest to help make my dreams come true ,I'm very proud of your team and very lucky to have you guys in my family life, so thank you for everything and God bless you all always and merry Christmas to all your family.
Victor PerezDec-12-2024
Reviewed by Ashley Perez for Katie Weldon - Branch Manager
Team was very communicative and stayed with us through through the whole process. And made things as easy as possible.
Ashley PerezDec-12-2024
Reviewed by Leslie Ann O'Donnell for Katie Weldon - Branch Manager
Katie and her team were great to work with. I will definitely recommend them. I appreciate all their assistance and professionalism throughout this process. They made my dream of homeownership come true. I am very grateful to the entire team. Thank you again.
Leslie Ann O'DonnellDec-12-2024
Reviewed by Jessica Burgos for Katie Weldon - Branch Manager
Everything was top notch
Jessica BurgosDec-12-2024
Reviewed by Sorn Sorm for Katie Weldon - Branch Manager
The team was very on point with everything. Excellent service and everyone was awesome.
Sorn SormDec-12-2024
Reviewed by Lorenzo Joseph Sordoni III for Katie Weldon - Branch Manager
Initially when dealing with Katie at the start of the process, communication was excellent. Later on when others were added to the mix, we would receive multiple emails from multiple individuals, some of which telling us to opposite things. We have been told that everything was all set to go in regards to the appraisal, which we found out was not accurate. We understand some things can get lost in translation, but just being told by one person, we needed to upload documents for the approval process, and another person telling us we were all set made it extremely confusing and difficult.
Lorenzo Joseph Sordoni IIIDec-12-2024
Reviewed by Chanda Heng Sorm for Katie Weldon - Branch Manager
Everyone in Total Mortgage was very professional and helpful through this lending journey. I will definitely recommend to family and friends.