See What Our Customers Are Saying

Reviewed by M P for Matthew Lugas
I worked with Matthew Lugas. Thanks lofidirect and Anniemac team for helping me in refinance 15 yr conventional. Here are some key points about my refi experience. Original quote - Rate quote was honored. :) Quote assumes escrow for property taxes and home insurance. There can be some additional fee adjustment for no escrow. Fees - As expected and did not change throughout process. :) Rate lock - This was a surprise for me. Rate was not locked till underwriting was done. I was bit anxious about rates moving higher. Rates were steady and Matthew helped me explaining their strategy of locking rate later in the process. lofidirect should lock rates as soon as the process starts rather than later since many borrowers like me will like to lock rates straight away. Progress - My refi was very straight forward. It still took unexpected amount of time. I agree that it is due to refi demand and industry backlog. It was cutting close to rate lock expiry date. Fortunately it did not happen but Matthew was in communication and advised that any extra fee for new rate lock will be absorbed by lofidirect. Personal web site / app for loan status - All paperwork done via docusign and uploading documents. Covid - Employment verification was done in last 2-3 days. Latest paystubs were requested frequently. That was also a surprise to me. Looks like lenders nowadays make sure about employment frequently due to Covid problems. All in all, it was a good experience ending with successful refi. I will definitely work with Matthew in future if rates fall further.
M P Aug-01-2020
Reviewed by Aaron D for Chris Kimble
Chris was there for me every step of the way from the first application to texting me on closing. He kept me informed, and got me a great rate!
Aaron D Jul-29-2020
Reviewed by anthonygunst for Youssef Abdelhalim
Youssef and his team were truly exceptional. They relieved a lot of our stress in a very stressful situation. Their expertise and prompt answers to all our questions (day, night, weekend, etc) are just two of the reason I would highly recommend using Youssef and his team to anyone.
anthonygunst Jul-29-2020
Reviewed by Alexis D for Jesse Schwager
I knew from the first time I spoke with Jesse we were going to get along very well. He has an outstandingly wonderful personality and truly cares! Jesse made the entire process so simple and easy. He was always available to answer all of our questions and address any concerns. My fiancé and I were so thankful to work with someone so amazing and willing to go above and beyond especially during the purchase of our first home. Your dedication is very much appreciated. Thank you, Jesse!
Alexis D Jul-29-2020
Reviewed by Victor Amaya for Andrea Kling
Working with Andrea K. Was very easy and helped me as a new buyer to understand and provide me her experience. I definitely will be working with Andrea in my future projects.
Victor A Jul-28-2020
Reviewed by Kyle M for Brian Haake
Brian was incredibly responsive, understanding to some of our concerns, and willing to spend time going over documents and explaining processes whenever it was needed. Anytime we had a concern about hitting the dates we wanted hit, Brian leveraged his expansive network to get things done. Would recommend to anyone buying.
Kyle M Jul-26-2020
Reviewed by Emaad I for Chris Kimble
Easy to work with, very knowledgeable on the entire loan process and current market conditions. Always willing to answer questions and walk you through step by step. Available outside of traditional business hours. Certainly puts your best interest first and foremost. Buying a new home can be stressful and painful, Chris made this one of the smoothest transactions I’ve ever had. Highly recommended! A+++
Emaad I Jul-25-2020
Reviewed by William Parker and T for Gregory Clark
Having Greg assist us in qualifying for a home mortgage to buy our first home made things stress-free and easy. He was always available to answer our questions and provide support. His positive attitude and expertise instilled confidence in us. He manages a great team at AnnieMac! Thank you for all your hard work and dedication!
William P Jul-25-2020
Reviewed by Puru Pawar for Bradley Kelly
Brad and his team are truly exceptional. First, despite my short stay in US which doesn't help me boasting excellent credit rating, Brad helped me secure an absolutely great interest rate and mortgage terms. Second, I learnt earlier from many acquaintances that securing mortgage was the toughest part of home-buying process but to my surprise Brad and team made it amazingly simple as I spent no more than 8 hours (end-to-end) in obtaining the mortgage incl. gathering relevant documentation. Great work, Brad and the entire team! Reach out to Brad and his team if you as a buyer wants it going this way.
Puru P Jul-25-2020
Reviewed by Kimberly Nadeau for Stephen Roe
Stephen Roe was amazing to work with through my entire buying and loan process. He was patient, supportive and calmed my anxiety and stress. He was great to work with because of his transparency throughout the process. He provided detail on steps and was always willing to answer any questions that I may have. Stephen was always responsive and dependable with his follow through. I could not be more pleased and grateful to work with Stephen as he helped make my dream home a reality.
Kimberly N Jul-24-2020
Reviewed by Carol wint for Mark Townsend
Working with Mark as a first time home buyer my experience was easy professional I was so happy working with Mark and his team Stacey, I will recommend Mark to anyone overall Mark is just the best
Carol w Jul-24-2020
Reviewed by ELopez for Nathan Fitzgerald
I can't recommend Nathan and his team enough. If you are in need of knowledgeable, trustworthy, and reliable lender Nathan is your guy. I started with a different lender but they were so unresponsive that it didn't sit well with the seller. I was put in contact with Nathan and what had taken weeks to do with my first lender he did it in ONE phone call. When things seemed bleak because the condo association was no longer FHA approved that didn't stop his team and in the end they were able to get me FHA financing. It seems like nothing can stop this team!
ELopez Jul-23-2020
Reviewed by Kayla M for Brian Haake
Brian was beyond helpful through out our Mortage refinancing process! He broke everything down so that we could easily understand. He was so helpful and proactive. I would HIGHLY recommend using him!
Kayla M Jul-23-2020
Reviewed by shannon for Travis Cartmel
Buying a home as a newly single mom was intimidating initially. Tyler took the time to explain the process to me, and I always knew what to expect next. He was quick to respond to my questions and the loan application process was very smooth!
shannon Jul-21-2020
Reviewed by shannon for Tyler Cartmel
Buying a home as a newly single mom was intimidating initially. Tyler took the time to explain the process to me, and I always knew what to expect next. He was quick to respond to my questions and the loan application process was very smooth!
shannon Jul-21-2020