The Cartmel Group was extraordinarily accommodating and made a competitive offer for our mortgage that won out in many ways over our usual lender. Because we had been with our previous lender for many years, we were apprehensive about accepting a loan from another lender. The Cartmel Group spent time explaining, in detail, how our credit affected our rates, how they were able to do better than our previous lender, and how the loan will be serviced. Members of the Cartmel Group were always responsive to emails, text messages, and phone calls. I never had to wait long for a response and, at times, was treated as if I were their only client. Excellent service. 100% satisfied. Would recommend.
mzimmerman314 Oct-19-2020
Reviewed by Jeremy and Kate for Robert Fillyaw
Robert and his team were readily available, and made sure that every detail was covered during our refinance process. We couldn't have asked for a better company to refi with during this time of historically low rates!
Jeremy aOct-19-2020
Reviewed by ligott for Paul Pernicone
All great and easy! Would absolutely recommend Paul and his team to anyone looking to finance or refinance. The team walked us clearly through every step and were professional and caring the whole way through.
ligott Oct-19-2020
Reviewed by Jeremy and Kate for George Russell
Robert and his team were readily available, and made sure that every detail was covered during our refinance process. We couldn't have asked for a better company to refi with during this time of historically low rates!
Jeremy aOct-19-2020
Reviewed by Jeremy and Kate for Troy Johnson
Robert and his team were readily available, and made sure that every detail was covered during our refinance process. We couldn't have asked for a better company to refi with during this time of historically low rates!
Jeremy aOct-19-2020
Reviewed by Jeremy and Kate for Michael Whiteaker
Robert and his team were readily available, and made sure that every detail was covered during our refinance process. We couldn't have asked for a better company to refi with during this time of historically low rates!
Jeremy aOct-19-2020
Reviewed by Yae Jin Cho for Andrea Kling
Andrea is very knowledgeable and professional! Since this is my first home purchase, she explained each and every part of the mortgage process thoroughly and made it very smooth for me. I highly, highly recommend her.
Yae JOct-18-2020
Reviewed by Leanna Marie Samano for Kim Gasca
Every single question we had was answered, and we never felt stupid or silly for asking. They made the whole process very easy. Super friendly.
Leanna MOct-17-2020
Reviewed by leanna Samano for Kim Gasca
Was super easy to work with, as well as upfront and willing to answer all questions. Super sweet duo! We used them to purchase our home, but I would use them to refinance also! Can’t go wrong with them!
leanna SOct-17-2020
Reviewed by Ricardo Samano Jr for Kim Gasca
Kim and Chris were extremely helpful and answered any and every question my wife and I had with zero issues! The entire process was smooth as Kim and Chris made it a priority to have everything that would be asked for way ahead of time. Could not recommend a better group to use to buy a home!
Ricardo SOct-15-2020
Reviewed by Robert Rison for Steve Renfro
Once again Steve took amazing care of us during the home buying process. He helped us tremendously with our first home purchase, which set the stage for us to return to him again. We would recommend Steve very highly. Thanks again for all of your help and hard work Steve. My family is very grateful.
Robert ROct-15-2020
Reviewed by Aaron James Fuller for Kim Gasca
You did a amazing job thank you for all you did for me and my family
Aaron JOct-15-2020
Reviewed by oriannawhitney for Susan Laganas
Susan has been beyond amazing. She has worked with me and my husband for years. She's always very responsive, happy to educate, and patience with our questions. She is extremely knowledgeable and very easily relays that knowledge at an understandable level. She really made the process so simple and made sure to stay on top of deadlines and paperwork so the process was seamless.
oriannawhitney Oct-15-2020
Reviewed by sporty4her for Stephen Roe
Stephen Thomas Roe with AnnieMac home mortgage was incredible! I have a tendancy to stress and he walked me through the process with care and ease! He was patient and answered EVERY question without hesitation. We experienced a bump in the road with my out of state bank that caused me to fresk out a little bit, but Stephen was calm and let me know everything would be fine. Im so impressed with how caring and considerate everyone was and would HIGHLY recommend Stephen and his team to anyone who needs help!
sporty4her Oct-15-2020
Reviewed by Camron Najafi for Mark Townsend
we were pretty happy with mark as our sales man, yet the lender company gave us so much stress and hard time. seems like the underwriter was not really good at her job and she was keep asking us new documents over and over.