See What Our Customers Are Saying

Reviewed by Damilola Akinnusi for Michael Lettre
Best of the best is Michael with excellent quality customer service
Reviewed by Sharonda R Reeds for Michael Bower
I was provided information every step of the way and any questions I had was immediately answered. In addition, my payout and new mortgage payments were different than originally quoted. I actually had a lower mortgage payment and received a higher payout amount than originally expected. My overall experience was very pleasant and I would use this company again if I ever needed another cash out refinance or new home purchase. Thanks for everything!
Reviewed by Kaitlyn Eberts for Jeff Coon
Jeff was hands down, thee best person I could of asked for throughout this entire process! He lays all your worries to rest and alerts you if a mishap happens, promptly. I would recommend ANYONE to utilize his presence. He’s absolutely wonderful at what he does! Communication was always there, response time was within minutes & it helps that his personality is a funny one! Not to mention, he’s in NJ and I’m in PA - even different states, you can have an effortless, trouble-free experience!
Reviewed by Kaitlyn Eberts for Richard Kromer
Richard was the absolute best! All my worries were set to rest time and time again with him. Very communicative and very prompt. Would Highly recommend to anyone!
Reviewed by Ashley I for Mona Edick
Smooth easy process using Bay Equity!
Reviewed by David Nobling for Mark Crocetto
Our refinancing experience was excellent. Mark kept us up to date on the status and promptly addressed any questions. All around a great experience.
Reviewed by Christina I. Garza for Jeff Zinsmeister
It has been a great experience the first and second time working with Jeff! He made the communicate so easy. He always answered my questions as well as explaining all needed information. I appreciated all his hard work and time to ensure a great closing!! Thanx again Jeff.
Reviewed by Cathy M Oates for Matt Ogden
I had to send multiple items several times to multiple people. Everyone was helpful and great at answering questions, it just seemed like there was not a lot of communication between the staff there. Rita was very nice!
Reviewed by Jarrett T Bellini for Michael Sherer
Great communication.
Reviewed by Paul M Saglembeni for Stephen Gross
Stephen and Elizabeth were just great from start to finish. Elizabeth communicated with us almost on a daily basis. Truly working around the clock on our file. We feel like they have became family. We would highly recommend them!!
Reviewed by Heather Marie Simon De Montfort for Bradley Kelly
Brad and his team did a great job navigating my very lengthy refi process. They remained on top of everything and communicated with me in a timely manner and ensured that I did not lose my rate when the process took longer than expected. I would recommend Brad and his team to anyone purchasing or refinancing their home.
Reviewed by Judah Webb for Travis Olson
Travis made this process smooth and seamless for us from day 1 to close. We loved working with him and will do so again should the occasion arise. Many thanks and gratitude
Reviewed by Nicole M Leuthe for Michael Bower
The process moved along swiftly, there was nothing inconvenient about it. Everyone was pleasant and easy to work with. I'm very happy with the way it went and what I received.
Reviewed by Eliza Sonneland for Kristin Graham
Clients found Kristin and her team very professional and responsive!
Reviewed by Tyler Conklin for Tyler Barrow
Tyler is very attentive, thourough, and detailed.