Carolina Polania was all ways available to answered any questions and concerns at all hours of the day, very organized , very professional at her job . Would definitely work with her again and will be highly recommend
John F CNov-06-2021
Reviewed by Kelly D for Jeff Rogers
Super smooth transaction. Thank you!
Kelly DNov-06-2021
Reviewed by Christian Skylar W for Dominique Griffith
The level of open communication was fantastic! Dominique was always available. Also, our circumstances surrounding the sale were complicated, but Dominique made sure we were able to close in a timely manner!
Christian Skylar WNov-06-2021
Reviewed by Mim B S for Kristin Graham
I had a very experienced team work on my purchase. This simple fact made the experience easy. Age and experience equals smooth transactions!
Mim B SNov-06-2021
Reviewed by Jason M for Taylor Plesh
I understand that there is a lot of traffic back and forth with acquiring a loan. There are many forms and many conversations had back and forth. There are simple things that could have made the process easier. First, having to submit the same document repeatedly is very frustrating - not an updated version but the same document. Second, discovering that my employment has not been verified by my loan team - why did they wait until the day before closing to tell me there was a problem? And is it standard to wait that long to verify when we have been working together for six months? Third, there are members on your team that simply cannot communicate. They either can’t answer questions/clarify customer concerns, or they simply don’t answer the phone or respond in an expected timeframe. This is not to say you don’t have good people on your team - there are a few individuals who were patient and took the time to answer questions. The overall relationship was very transactional and did not ease the burden of being first time home buyers.
Jason MNov-06-2021
Reviewed by Catalina S for Kathleen Halbing
Great service just wished the payments were lower
Catalina SNov-06-2021
Reviewed by Brittanie B for Brian Haake
I couldn’t be more happy with how my first home buying experience went and it was all because of Brian Haake! Brian was extremely professional and knowledgeable and got me to closing in 30 days! During the entire process him and his team were the best part, from answering all of my questions and concerns (being a first time home owner), to guiding me from the beginning to end (he truly cares and goes above and beyond). I couldn’t be more grateful and for anyone looking to buy a home he is the one to see!! Thank you so much Brian!!!
Brittanie BNov-06-2021
Reviewed by Anthony S for Michael Miller
Michael was a pleasure to work with and very easy to talk to.
Anthony SNov-06-2021
Reviewed by SIGMARIE L for Bernie Acosta
responsible and will always look for a way to help you
SIGMARIE LNov-06-2021
Reviewed by Javier M for Carolina Polania
Very Diligent and Professional
Javier MNov-06-2021
Reviewed by Robert S for Youssef Abdelhalim
Youssef made it great, he was so helpful and didn’t give up since we had been walking through this for over a year and he continued to provide a good service and stayed helpful. He helped me learn so much about the process.
Robert SNov-06-2021
Reviewed by Thanh Chi L for Kenny Allen
Well you guys are nice and respect. I like the service. I will recomend to others. Excellent service. I love it.
Thanh Chi LNov-06-2021
Reviewed by Jacob A for Craig Sanders
Good communication and follow up with both us and our client. Closed on time and met deadlines as needed.
Jacob ANov-06-2021
Reviewed by John R W for Dontrell Churchill
Great follow up and communication
John R WNov-06-2021
Reviewed by Maureen D for Chuck Tegano
Great communication and always there if I had a question.