Being there along the way to field questions and provide valuable information. The only drawback is the process of lending, which is out of the control of the lender.
Eric Lawrence WMay-19-2023
Reviewed by Niija Z W for Kelly McHale
Kelly answered questions. Process was a learning curb being my husband and I are were first time home owners…
Niija Z WMay-19-2023
Reviewed by Scott I for Philip Davis
Scott IMay-19-2023
Reviewed by Carrie Ann S for Tyler Cartmel
Karen was always nice and pleasant to talk to. She always sounded so happy to hear from me and she made it feel like we already knew each other just by talking on the phone!
Carrie Ann SMay-18-2023
Reviewed by Zara G. G for Pedro Maldonado
Flexibility and quick turnaround
Zara G. GMay-18-2023
Reviewed by Janice P for Tim Lawson
The team was awesome!! Constant updates and very personable!!
Janice PMay-18-2023
Reviewed by Audrey H for Silas Tolles, CMA
Audrey HMay-18-2023
Reviewed by Doris C. J for Jeanine Cicardo
Jeanine went above and beyond to tie up several loose ends so that we could close on time.
Doris C. JMay-18-2023
Reviewed by Rosalie J A for Tom Fox
Walking through this process was a challenge to say the least. Being a first time home buyer I would have appreciated more clarification with the reason behind the abundance of document requests. I felt most satisfied when I was able to speak to Tom on the phone rather than receiving emails or automated videos.
Buying a house is the biggest purchase someone will likely ever make. I think it's important for loan officers to understand that buyers have little to no information and would benefit by personal step by step guidance.
Tom did make this effort when trying to acquire documents from my mother's financial institution(s) in order to certify the down payment gift. I appreciated his availability and willingness to speak to the institutions so they could understand exactly what was needed.
It was confusing to have to speak to both Tom and Amanda. There was at least one instance where Amanda did not provide the correct information needed in order to acquire all of the paperwork. This was when Tom stepped in to offer support.
Rosalie J AMay-18-2023
Reviewed by Reginald Masceo W for Kerrell Reynolds
Kerrell Reynolds and kyle did an outstanding job
Reginald Masceo WMay-18-2023
Reviewed by Erin C for Matt Ogden
Erin CMay-18-2023
Reviewed by Christopher H for Jonathan Ciervo
awesome service
Christopher HMay-18-2023
Reviewed by Elvira M N for Jeff Andress
Elvira M NMay-18-2023
Reviewed by Andrew W for Les Brewer
Les and his team was always available when we had questions. They were so helpful and provided us with all the help we could ever need. They cared more about our happiness than just simply making a sale.