See What Our Customers Are Saying
Reviewed by Ricky L S for Bradley Rost
Reviewed by Keri S for Shawn Yocum, CMA
The team was wonderful to work with! Everyone was kind, always reachable and knowledgeable. I felt very comfortable with the process from start to finish! Shawn Yocum is the BEST! Thanks for all you do!
Reviewed by Robert G R for Susan Laganas
Reviewed by Bhavya R for Kelly McHale
Reviewed by Linda B for Chrissy Pierson
Chrissy's response time is great. She was always able to turn on a dime when I needed a new pre-approval letter. I really appreciate her promptness in communicating as well. Thank you, Chrissy!
Reviewed by Phil A for Pedro Maldonado
The experience was excellent when we started with the Cash2Keys program through the first closing and coming into the second. But as we started to wrap on the second closing, the process started to come off the rails a little. We were told we were getting a 6.99 interest rate multiple times but come closing day it was suddenly 7.49. No one could explain why to me, no one sat us down and told us this change had happened (though i'm sure it was buried somewhere in document #12 of 63 that we signed over the course of two months), and by closing day, what option did I have? Also, we were told we would only have to come up with down payment money for Closing #2 multiple times and then on closing day, they took an extra $5000 from us and said the mortgage company had made a mistake on the paperwork. Whoopsie doodle! For as great and friendly and professional as everyone was 90% of the process, suddenly at the end numbers started changing, we got charged more money, and we just had to sit there and take it. It really feels like our file got hot potato'd around your company and people at the end of the process didn't know what we'd been told at the beginning. I'm sure there were valid reasons for these changes and perhaps they would've always been unavoidable from Day 1, but from our perspective as customers, we were told we'd pay X and then on closing day, it was X+Y. And it was such a powerless feeling. Was I going to risk losing housing to fight an uphill battle against 200+ pages of legalese that probably had plenty of weasel words that protected your company instead of the customer? I don't have the savvy or time for that. If a movie is great in Act 1 and Act 2 and then beefs it on the ending, unfortunately, that's what people will remember. So yeah, we got our house, yeah the Cash2Keys program was extremely helpful at getting us into the state with a house that met our needs, but my memory of this process will be that at the end of the day, they changed the numbers and we just had to eat it. For my family, we could afford it and we basically broke even by the end of this process, but other families will not be so fortunate.
Reviewed by Melissa Elaine T for Michael Hamann
Reviewed by June U for Denise Hosek
Denise has been the BEST to work with. She helped my clients navigate through a very complicated transaction. Denise was super responsive to all of our questions and seemed to be available to us around the clock. I cannot say enough good things about Denise....I will definitely recommend Denise to my future clients.
Reviewed by Heather K for Scott Cummings
Scott explained the process and all of my options very clearly. He was thorough in answering my questions. Lani was quick to respond to all my questions, and provided guidance on the application process whenever needed.
Reviewed by Alan J T for Taylor Plesh
Reviewed by Gilbert T for Eric Hutton
Eric was always prompt and professional in answering any questions that we had. He would take his time to ensure we understood everything during the process. Highly recommend!
Reviewed by Eric J O for Chrissy Pierson
Chrissy made my whole home buying process a breeze. She was always available when I had questions or concerns. She is very knowledgeable and was able to answer any question I had. I always felt like I was in the loop throughout the process. Most importantly I really felt like I could trust her and she had my best interest at heart. 10/10 I would recommend Chrissy to my family and friends.
Reviewed by Jazareth O for Taylor Plesh
It was a pleasure working with Taylor and his team. He was super receptive when it came questions concerns, I had. He was very thorough, explaining the numbers and what was needed to get my deal to close.
Reviewed by David John B for Connor McAtee
Gonna be helpful every step of the way through the whole process answered my questions. Make sure I knew what was going on. Always made himself available to help with problems and questions that I had.
Reviewed by Allen H for Youssef Abdelhalim
Easy to work with and very responsive.