the communication and follow thru on each step were great. Justin answered every phone call and questions we had.
Mary MclocklinSep-24-2024
Reviewed by Tenzing Deck for Jeff Andress
Great responsiveness and speed
Tenzing DeckSep-24-2024
Reviewed by Miriam Masias for Matt Ogden
Miriam MasiasSep-24-2024
Reviewed by Robert Sylvester Thorpe for CJ Drescher
Everything was explained and questions answered right on point.
Robert Sylvester ThorpeSep-24-2024
Reviewed by Raymond Lee for Hogan Walker
Everyone was great, thank you for your service.
Raymond LeeSep-24-2024
Reviewed by Robert R. Greenhalgh for Jeremy Ballard
Jeremy has been wonderful to work with! He practically handheld me when needed and spent the time to explain and even repeat in greater detail when asked. He has gone above and beyond for my needs ensuring and smooth and flawless interaction. 10 out of 10
Robert R. GreenhalghSep-24-2024
Reviewed by Charisse S Stanley for Robin Miller
Robin Miller was amazing to work with. This was my 1st time buying a home and she explained every step to me and in very simple terms so that I understand exactly what the process was. Robin went out of her way to may sure I got the best percentage rate possible. She was amazing to work with it made me feel very comfortable through the whole process. I would recommend her to any of my family or friends.
Charisse S StanleySep-24-2024
Reviewed by Sydney Aliff for Jennifer DeLuca - AnnieMac Home Mortgage
Jen is absolutely amazing! She was knowledgeable, helpful, and reassuring through every part of our home buying process. We’re so happy that we had her assistance and would recommend her excellent services to anyone!
Sydney Aliff Sep-24-2024
Reviewed by Henry A Portillo for Stephen Janocha
Henry A PortilloSep-24-2024
Reviewed by Susan D Roig for Honey Hill
Susan D RoigSep-23-2024
Reviewed by Christina Zainc for Cory Parker
Cory was responsive and answered any questions that popped up. Smooth closing!
Christina ZaincSep-23-2024
Reviewed by Maria Mikhalchuk for Gregory Hart - AnnieMac Home Mortgage
Greg was such a fresh air to work with on our mortgage every step of the way. He was always calm, collected and had a solution for any issues that we came across in the home buying & lender process. It was if we were working with a trusted friend. The process was smooth and reassuring in one of the biggest purchases of our life - we were in good hands! We look forward to hearing from Greg in 6-8 months to refinance. The 5 year no closing cost refiance program was also a big perk for us, being interest rates are at an all time high right now. Thanks for all your help all along the way Greg!
Maria MikhalchukSep-23-2024
Reviewed by Debra Dickens for Gregory Hart - AnnieMac Home Mortgage
Communication and my client got a great rate
Debra DickensSep-23-2024
Reviewed by Allison Hartsell for Gregory Hart - AnnieMac Home Mortgage
Everyone I spoke with/worked with at Mr. Cooper was friendly, patient, professional,
communicative throughout the process. My only complaint was the lack of direct communication between Mr. Cooper staff and my realtor. From what I understand, ideally, the loan team and realtor are in frequent communication with each other, but I was often the messenger. As the person knowing the least about the process and jargon used, I felt the least equipped to play that role.
Allison HartsellSep-23-2024
Reviewed by GAYLENE COOPER for Gregory Hart - AnnieMac Home Mortgage
kept me informed. courteous, ease of uploading documents