Very responsive and on top of everything during the process. Kept the client feeling safe and secured and received zero complaints.
Austin ADec-14-2020
Reviewed by Gail R Taibbi for Susan Laganas
Susan is very professional. She remained calm when I was not!
Gail RDec-14-2020
Reviewed by Julia Martinage for Susan Laganas
Susan is awesome! She’s very responsive and extremely helpful. She’s always there for me when I need her.
Thank you!
Julia MDec-14-2020
Reviewed by Forrest Marcy for Jolie Wilding
I could not believe how absolutely smooth Jolie made this entire refi process. She was always incredibly transparent while keeping us informed about our options, and you could always trust that she was genuinely trying to get the best deals. She was able to get us the lowest rate out of all the lenders we checked, but the thing that sold us on the entire experience was how absolutely pleasant and helpful she was. I’m already recommending to friends looking to refinance or buy.
Forrest MDec-14-2020
Reviewed by Cheryl Alaimo for Mark Townsend
Mark is the best! Always willing to go the extra step to make things happen
Cheryl ADec-14-2020
Reviewed by Kevin M. Doorly for Susan Lane
Susan did a great job of keeping us informed and up to date on the process. She explained and answered and questions or concerns we had. We had a unique situation that Susan walked us thru and helped us handle. I would be happy to have her help any friend or family member of mine.
Kevin MDec-14-2020
Reviewed by William Hempsey Jr for Brad Miller
Brad took the time to explain everything in full detail. Will be recommending him to everyone!
William HDec-14-2020
Reviewed by David & Michelle Ger for Rudy Benitez
Believe me when we tell you that Rudy and his team will do everything they can to get you in the house of your dreams! He did this for us when others turned us away or didn’t seem motivated in wanting to help us at all.
Rudy was a professional from the very beginning and walked us through each step of the process always explaining everything so that we had no problems understanding exactly what we were doing and signing.
Michelle and I are now in our new home and it wasn’t by accident or chance...it was because Rudy and his team cared enough about us personally to make sure that we were happy and taken care of completely!
We can tell you honestly that you won’t find anyone else out there that takes your happiness and well-being more seriously than Rudy!
David &Dec-14-2020
Reviewed by kori donison for Chuck Tegano
Working with Chuck was great! He answered all of my questions and his estimate of closing costs was dead on. Chuck is extremely knowledgeable and takes the time to put thought into his responses. He responds to all inquiries (no matter the timing or the content). Chuck even prepares videos to guide you through the process! Chuck genuinely has his clients best interest in mind, and is a pleasure to work with.
kori dDec-14-2020
Reviewed by Gary H Walker for Susan Lane
We were given estimates on what the rate would be and the rate we got was much higher. I know that Ms. Lane does not set the rates, but it would have been better to know that we were going to get one higher than we expected. Also, it took longer to close than anticipated - again - not really Ms. Lane's fault as she can only provide us information that comes from others. Again, if we knew it would take until December to close we would have been better prepared.
Gary HDec-13-2020
Reviewed by Ramon A. Medina for Sharon Avella
100%. Available
Excelente communication
Clear and understandable lenguaje.
Ramon ADec-13-2020
Reviewed by Margaret Mary Lee Reed for Andy Sikora
Andy is always available to answer questions and is dedicated to outstanding customer service. I felt very well-cared for during the re-fi process. I'm a repeat client!
Margaret MDec-13-2020
Reviewed by Rui Miguel Alves Raimundo for Brad Miller
Very approachable and easy to reach. Made a complicated process go by smoothly
Rui MDec-13-2020
Reviewed by Johnathan P Nason for Diane Hooper
Very rewarding experience
Johnathan PDec-13-2020
Reviewed by Douglas Vasquez for John Warren
John is very professional, knowledgeable and friendly.
We’ve made 2 transactions with John and both time we were satisfied with the service. Would recommend and have recommended John. Thank you John for your assistance.