Could have made it better -
1. by not delaying the loans close
2. by not taking everything at the last moment and create panic
3. by giving clear status update without last minute surprise
4. by getting a good processor who can provide timely status update. For my case, it was very hard to get response from processor Sherry Brady.
5. by not taking too many customers if not able to provide good service.
MD LMar-26-2021
Reviewed by Diane N. Sandoval for Darrell Harrison
Darrell made my refinance a breeze; I couldn’t be happier with the level of service!
Diane NMar-26-2021
Reviewed by Kimberly K Overland for Youssef Abdelhalim
Youssef and his team were extremely helpful, responsive, and informative all throughout my home buying process. I am a first time homebuyer and felt like I was in really good hands. Youssef had no issues taking my unexpected calls and responding to my messages whenever I had questions. It was a true pleasure and I would recommend him and this company to all my friends and family in the area looking to buy a home.
Kimberly KMar-26-2021
Reviewed by Keino A for Davian Clarke
The experience was great because of Mr.Clarke professionalism and expertise advise on the loan process.
Keino AMar-26-2021
Reviewed by Remi Asong for Nouri Cherouri
Nouri helped us originate our new construction mortgage and guided us through the processing - with honesty explaining all options for us to suit our needs. It was a huge purchase & exercise, but he made it so worthwhile. I intend to refinance same property through him. I would recommend him.
Remi AMar-26-2021
Reviewed by Jessica Josselyn Fajardo Lemus for Eliel Banegas
The help and patience that they have it’s so nice and perfect they answer all concerns and question that we have and we finally bought our home thanks for all the help and support we really appreciate!!!
Jessica JMar-25-2021
Reviewed by Patrick J Sweeney for Matt Ogden
- I was asked for the same info and docs multiple times. This screams poor document/information management processes and I feel my personal info is at risk.
- My credit score is 800+ and I provided proof of substantial assets at an early stage in the process, yet my account was subject to much scrutiny which delayed the process and yielded unnecessary/frustrating correspondences.
- Not all requests from reps came with clear instructions.
- I'm very happy with the rate Matt secured for my loan.
Patrick JMar-25-2021
Reviewed by Dolores Abbate-Fetzer for Taylor Plesh
pleasant experience all around
Dolores AMar-25-2021
Reviewed by Melanie E. Villanueva for Emmett Munson
You guys are the best! Very professional, ease of doing business, and just so nice!!! Second time using this company and can’t recommend them more! Thank you for all you do!
Melanie EMar-25-2021
Reviewed by Nicholas J Kaufer IV for Youssef Abdelhalim
This is the second time I've had the pleasure working with Youssef and his team. They make every interaction completely painless and are very easy and pleasant to work with. I will use them again in the future.
Nicholas JMar-25-2021
Reviewed by Irene Aguirre for Michael Sherer
Great service, advice, and communication. Made the process seamless and painless. Mike is always a pleasure to work with. I will think of him first for my financing needs and will definitely recommend him to others.
Irene AMar-25-2021
Reviewed by Ela Ramsch-Smith for Kristin Graham
I have worked with Kristin for about 15 years and she has NEVER failed me or my clients! Her attention to details and upfront file management is matched by few! I will recommend her services until she decides to no longer do her financial magic for others!
Ela RMar-25-2021
Reviewed by Christopher Allen Vette for Jeff Hurd
Excellent service, superior knowledge and friendly atmosphere! Thanks for the wonderful experience!
Christopher AMar-25-2021
Reviewed by Scott L. Caldwell for Michelle Bowles
Michelle was quick to respond to communications and made things very clear during each step of the process!
Scott LMar-25-2021
Reviewed by Ty Douglas Palowski for Kristin Graham
Kristin and her team went out of their way SEVERAL times to reach out and walk me through my refinance. They also had incredible turnaround times when I reached out to them. This is my first refinance, and they made it smooth and comprehensible. Overall a 10/10 experience and I will be a returning customer!