Great advice from our financial leader, has been accurate and very caring which we really appreciated. Unfortunately, a mishap occurred on their end delaying our closing leaving us in a state limbo and uncertainty of whether or not we were going to close but fortunately it was only delayed for one day which we did.
Timothy AApr-20-2021
Reviewed by Olivia Nilsen for Bill Croteau
Organization!!
We worked with a broker prior to the Croteau team- they only had 2 guys working in the office- working with dozens of clients at a time. Because of that, I feel like our file took so long to be updated and we were forgotten about. The Croteau team never let that happen. They were on top of all paperwork right away and were always incredibly responsive, even giving us their cell numbers in order to stay in touch with them should we have any urgent questions/concerns.
Olivia NApr-20-2021
Reviewed by Thomas James Koziol for Elizabeth Vaughan
Great communication throughout the process, and quicker than going through a big bank!
Thomas JApr-20-2021
Reviewed by Erika De Leon for Hedda Serafini
Hedda is solution-oriented and great with communication! She and her team were proactive in making the transaction go smoothly. We'll definitely be calling Hedda for our next loan!
Erika DApr-20-2021
Reviewed by Chavonda M Perkins-Ormond for Tracy Brown
For some reason my refinance took an extremely long time to process. Also on the day of closing, we had to come back because our paperwork was incorrect and missing a document. All in all, we are very grateful for the opportunity to be able to lower our interest rate and save money.
Chavonda MApr-20-2021
Reviewed by Angela Dorsi for Stephen Gross
I have been doing business with this company for a very long time. They are great !
Angela DApr-20-2021
Reviewed by Carolyn R Crow for Jarrett Storm
Jarrett is very knowledgeable about this process. He communicated effectively and accurately and answered all our questions in a timely manner. He advised us on the best path forward for our current situation and made the process painless and effortless. I would not hesitate to work with Jarrett and his team again.
Carolyn RApr-20-2021
Reviewed by Reena Chauhan for Youssef Abdelhalim
Youssef was on top of everything from the time of pre approval to the day of closing. This would not have happened without Youssef's help and input along the way. In the midst of all other difficulties that came along with this purchase, one thing the buyers were always peaceful about was their loan commitment and the conversations they had with Youssef. He is just plain Awesome!
Reena CApr-20-2021
Reviewed by Jennifer L for Shannon Joseph
Shannon is so easy to work with! She's extremely prompt in sending replies and very clear throughout the entire process.
Jennifer LApr-20-2021
Reviewed by Jennifer Bennett for Joseph Onofre
Great experience, great people to work with!
Jennifer BApr-20-2021
Reviewed by Marian A Ronan for Emmett Munson
Emmett and his team are always pleasant to work with. Professional guidance and advice tailored to our needs.
Marian AApr-20-2021
Reviewed by Megan Rudanovic for Aaron Kolarcik
Great communication and availability for our questions. Went above and beyond to make sure we got our loan approved and were able to move forward with closing
Megan RApr-20-2021
Reviewed by Christina Davies for Robert Lepore
Bob went above and beyond by not only supporting us in the process of getting our first mortgage and buying our first home, but he was consistently available for our endless questions and concerns. He called or emailed us before any new movement in the process so that we understood every detail. He helped us work through multiple loan scenarios to find the best fit for our situation. We can't say enough about how wonderful Bob is!
Christina DApr-20-2021
Reviewed by Matthew Carman for Craig Sanders
As always, Craig was Excellent to work with!!
Matthew CApr-20-2021
Reviewed by Nathan Mooney for Stephen Janocha
I have worked with his office on several purchases and continue to go back for the great service and competitive mortgage terms